The Home Depot

Terrible! Don't go here Trust me go to a another Home Depot. These Workers need to be more professional. I have waited for Hours! Yes Hours! We bought a item and he box was beaten up I told the guy can we get a other one? He say I guarantee it will be good he say he will give me a discount for like 110 Of courses we say yes because it was pretty expensive. We open the box and it was broken there was dents all over it so we have to go back to the Home Depot and it took a long drive we come back we got a new one we check it again and it was broken so we say get a other one and it was Branded new still in the wrapping. So we say wait where our discount? And the person say "it brand new from the box so no discount." I said "The person who sale me the item have said If it was broken you can get a other discount." I say ok. Then we say to the customer service that we got everything set up and ready to go but it was broken one of the thing was not working there was some dents so we the guy say we can get a discount. So we argue for 20 minutes then finally They agree to give us a discount. we wasted many Hours. So I'm trying to spread awareness.
1 7 years ago (20-07-2017)

I don't like is how the store is layed out. It is difficult and confusing to navigate and find items. Trying to find an employee is almost impossible and when you do find em' they seem distracted and annoyed to have to take time to answer a simple question. Finally after they give you an answer most times it is wrong or they don't know the answer and have to call someone else to answer! Really? What happened to giving good service? To hiring employees and training them properly? Lowe's is much better and things are easy to find there. Home depot is often out of stock on seasonal and it seems to take them forever to replenish. For instance I went for outdoor shades and they don't have any, also bamboo privacy fencing, they are out of the most popular but they have the expensive overpriced ones in stock. All this in one visit?' I ended up going to Lowe's to get it!
3 7 years ago (13-06-2017)

Need more employees waited 20 min for a simple question. Need more experienced staff , most don't know what or where anything is. Reason for going to this location thanks to bobby.
1 8 years ago (29-05-2017)

Worst Home Depot ever. Their Home Delivery company driver pushed me slamming the truck door. They scheduled a redelivery for the same order and would not even change the delivery company (named Home Delivery America or something like that). They would not even assure that the driver would be different. To top it, a guy called Frank from Home Depot Passaic started suggesting me that it was my fault and if I shouldn't have gone to the truck of the delivery guy, he couldn't have pushed me or slammed the door. My wife was with me and were my neighbors and the construction workers too. All got shocked by the behavior of the driver. When I tried to reschedule for this order that is worth more than 3 grand plus, they offered me a nominal discount of 250-300 bucks after I made 100 phone calls. I had to call them twice or thrice everyday to achieve that thing.
1 8 years ago (10-01-2017)

I don't hate I love it,is only the attention to customers
1 7 years ago (19-06-2017)