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The Home Depot

  1. Northeast Minneapolis
  2. Minneapolis Hardware Store

Reviews, get directions and contact details for The Home Depot

About

To contact Customer Service please call (866)466-3337, then press option 7.

Story

The Brighton Rd Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Minneapolis, MN residents. Let us help with your project today!

Address: 1520 New Brighton Blvd, Minneapolis, MN 55413, USA
Phone: (612) 782-9594
State: Minnesota
Zip Code: 55413


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Reviews
The incompetence of the staff at this store is ASTOUNDING. If I were 1/8th as useless at doing my job I'd be fired. Ever single order I've ever placed with them has been a nightmare. Broken toilets that no one told me about. No one can physically locate my order. My order has missing items. People at the customer service counter who claim they don't know how to ring up items for purchase. Every single time without fail. Forget this place.
7 years ago (15-09-2017)
Usually someone to assist you. But not this time. I've never been to this Home Depot before. I usually White Bear ave 36. I drive past Menard to go to Home Depot. Since they screwed me out of a large rebate. ALL there rebates are in store rebates. About $75
8 years ago (23-07-2017)
Excellent! Dante in roofing and the 2 staff in Garden supplies, AND the Service Desk staff finding Jessie to translate for our roofer. WOW! Totally outstanding. Not to mention the nice customer in the parking lot that helped us load out car.
7 years ago (20-08-2017)
It was great getting ready for winter. Overall they carry pretty much what I need.
7 years ago (27-09-2017)
I don't leave a lot of reviews, especially bad ones, but I had to express how terrible my experience was with purchasing flooring at home depot and urge others to seek out other options. I purchased $5,500 worth of flooring from Home Depot in July, and it is September 14th and I have still not received the product I ordered. There is something seriously wrong with the team that does ordering and delivery. I have run into so many issues it's almost comical. First they never called me when the order was in to schedule the delivery, and because it was bamboo flooring and needs 72 hours in my place before the install, I had to push my install date out over a week. After that, they delivered the wrong flooring. I had to reorder and wait 7-10 business days for the new flooring to come in, and amazingly they didn't call me when it arrived and again scheduled the delivery on the install date. When I called the store to get an ETA on the time, they said from 10 am to 2pm. I asked for a more specific time and they said "very soon". It's been over an hour. Every time I call the store I wait to talk to someone and get transferred. On one occasion I asked to speak with a manager and after being put on hold over and over again they told me there where no managers in the store. They clearly don't care about you as a customer. Honestly if I wasn't so deep in this I would go to someone (anyone) else.
7 years ago (14-09-2017)
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