The Jewelers

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Address: 8502 W Lake Mead Blvd # A1, Las Vegas, NV 89128, USA

Phone: (702) 242-2000

Website

State: Nevada

City: Las Vegas

Zip Code: 89128

Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

Update Info

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Reviews

Amy was absolutely wonderful to work with.  I redesigned a ruby bracelet and she helped me the whole way.  And my husband who surprised me with a redesigned sapphire bracelet.  They also fixed a ring that lost a stone.  Will be my new jewelry store and glad I found them.

 7 years ago (08-04-2018)

BEWARE! 

I took my zircon earrings to be reset. Not only was the workmanship extremely poor, they chipped one of the stones. At first they tried to convince me that it was chipped already, hidden under a prong in the old settings. (The stones are oval and the chip was nowhere near the old prongs.) I found the chip right away with my own loop…took them forever to find it. When they removed my stone from  the awful setting, they chipped it 2 more times!!!

They finally offered to replace my stones while the owner tried to tell me “it’s only stuff". WHAT?!?! It may only be “stuff" to you! It’s not your “stuff"! They had sentimental value to me.

They polished my stones and replaced them…unfortunately they replaced my zircons with synthetic spinels (less than 1/10th the value). My uneducated eye didn’t spot the difference, but you would think they would know or at least check. I'm not stupid enough to just believe without getting them checked out.

Their website says, “Nevada's most trusted jewelers". I WOULN'T TRUST THESE PEOPLE TO SHINE MY SHOES!

 7 years ago (17-04-2018)

Repaired a Bulova watch for free when it was discovered contacts were dirty! Friendly service but they obviously thought there'd be a killing on fixing my Rolexs.

 7 years ago (19-04-2018)

Excellent friendly service on every visit.

 8 years ago (28-01-2018)

In the last few months, I have purchased 3 watches. The staff provides a wonderful customer experience.  Pia's warm smile and personality sets the tone for a relaxing shopping experience.  Her patience and input sets this store above the others.

 9 years ago (12-09-2016)

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