The Palace Restaurant

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Exceptional, classic cuisine in a historic restaurant set at the foothills of the San Juans Mountains in Durango, Colorado. *Casual Lunch & Dinner Dining *Tavern Menu served all day *Watch the Durango Narrow Guage trains pull in from our patio

Address: 505 Main Ave, Durango, CO 81301, USA

Phone: (970) 247-2018

Website

State: Colorado

Zip Code: 81301

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Reviews

Kids food was good but to wait over an hour with 3 little kids to get the main course which was the special for the night. Also told 15 minute wait for table which took 25. Communication between staff lacks, especially for a summer tourist season. Durango is known for fine dining, diners beware! Won't be back to this spot anytime soon. Along with that I will tell everyone that I know. It is sad to say this was the second time it happen, I tried again and it was the same service.

 9 years ago (04-08-2017)

Service was not the best, had to keep asking other servers for assistance.  Burgers were dried out and tough.  Bun was very crisp and burnt in spots.  Burger could not have been 100% beef.  Grandson had to send his side back because it was cold and the cheese sauce was just strips of cheese.  It took 20 minutes for the side to get back to the table and everyone else was done eating.  We ate there about 15 years ago and on a $104 ticket, 3 of us each left a $10 tip.  Waitress chased us down the street demanding more money for her tip.  We told her we felt it was adequate especially since she and her boyfriend stood in the corner making out.  We told her she should be fired for chasing a customer down the street.   One person in our party told her to give us the tip back.  Never again will we eat there.

 10 years ago (29-06-2017)

Great food and service. A little pricey.

 9 years ago (23-10-2017)

We went here to grab a to go meal to take back to our hotel. I'll say right off the bat that the salad I got was very good, but the service we received for the short time we were there was kind of terrible. Most of the wait staff ignored us. When we walked up to the bar, the bar tenders we talking with each other and didnt acknowledge us for an awkward amount of time and the male bar tender just walked off while another employee was cussing. On our way out one of the wait staff threw the door open and didn't hold it for us so I had to brace it with my body and it was a very heavy door. I'm of a slight build and I found it inappropriate.

 9 years ago (20-08-2017)

Love the place. Old building that is very well maintained... Beautiful. Food and service were great.

 9 years ago (08-07-2017)

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