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The Pool Doctor

  1. California
  2. El Sobrante Doctor

Reviews, get directions and contact details for The Pool Doctor

About

The Pool Doctor is the Bay Area's premier family-owned pool service. We pride ourselves on personalized care for both residential and commercial properties

Story

The Pool Doctor has been servicing and repairing Bay Area pools and spas since 1956. We provide full maintenance and upkeep, including cleaning, consultations and chemical treatment. Each pool is visited on a schedule that’s customized to meet the client’s needs.

Owners Gary and Kelly Heath are dedicated to keeping The Pool Doctor’s longstanding reputation intact by providing the highest level of customer service and satisfaction in the pool and spa service industry. This commitment to excellence is shared by the company’s expert staff, which has more than 112 years of combined experience. The Heaths provide continuous training throughout the year on new products and our repair technicians continue to be the most knowledgeable in the field.

The Pool Doctor specializes in pool and spa automation and integration services, including automated chemical control, new iPhone applications and energy-efficient equipment that can reduce pool energy costs by up to 90 percent. As a licensed contractor, the company also offers VGB compliance and provides underwater repairs by utilizing a team of SSI (Scuba School International) Certified divers.

Address: 4038 San Pablo Dam Rd, El Sobrante, CA 94803, USA
Phone: (510) 223-7537
moc.srotcodloopeht@ofni
State: California
Zip Code: 94803


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Reviews
Great monthly service with Pool Doctor. Highly recommend their services
8 years ago (14-10-2017)
Our spa heater is leaking water from an internal connection in my mechanical room. It is a serious problem and I cannot use the spa until it's fixed. This company sold and installed the unit 6 years ago at great expense. When I called last week to get someone out to the house asap I was told it is a 5 to 6 week wait! What? Setting an appointment for a regular cleaning, filter and chemical service is next to impossible. I've practically begged them to put us on a regular quarterly schedule - nope, no can do. It's time to find another service.
8 years ago (06-06-2017)
The Best.
8 years ago (20-10-2017)
This company is very difficult to work with-----never answer the phone, return messages slowly, billed me for a diagnostic and didn't fix the problem and then wouldn't credit me when the problem returned towards the next time they needed to come out. They say they are too busy and overwhelmed. Well they won't be soon enough if this is how they are intending to do business.........
16 years ago (29-06-2010)
After months and months of green, algae-filled water, with weekly visits and LOTS of extra charges for chlorine, special equipment, etc. etc., I finally contacted another pool service, who told me that the type of system I had necessitated the addition of salt (not chlorine) to the pool, in order for it to make it's own chlorine. They added the requisite salt and voila!! -- sparkling clean water for the first time in a year!! I then contacted the folks at The Pool Doctor to find out why they didn't know this, and they screamed at me that it was my responsibility to tell them what type of system I had. OK. Right. And if I bring my car to the mechanic I need to tell them what type of brake system I have before they fix it? If I had the time to do it, why would I hire someone else? After all, it's not rocket science. After being overcharged by HUNDREDS of dollars, I asked the Pool Doctor people if they would at least reimburse me for all the extra equipment they sold me to deal with my "chlorine problem," and they refused. When I mentioned I would write them a poor review, they threatened to sue me. Wow! These people are nasty nasty nasty. Karen
16 years ago (24-08-2009)
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