The Rafting Co Camping-RV River Resort

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Address: 95 McCormick Rd, Steelville, MO 65565, USA

Phone: (573) 775-2628

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State: Missouri

Zip Code: 65565

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Reviews

The rafting company understands what customer service is all about. We switched to the rafting company after a horrible experience with huzzah valley resort who seems to be more about the almighty dollar than customer service. The whole staff at the rafting company is professional and reliable. I have been going there for years and have always had a great experience. When friends ask me where the should float immediately I tell the the rafting company. No one in that area will take care of you like they will.

 9 years ago (29-08-2017)

The lady running it was very nice. The camp was clean and the float was mostly satisfactory.  Some of the kayaks were missing the plugs and had some kind of tape over them to stop water from filling the kayak.  I guess the tape came off of one of the girls in our party. She almost sank. Took us about 30 minutes to empty out all the water. I had to yank out a plug on mine from a spot where water was unlikely to get much in. The part I was really unhappy about was their policy about no dogs on the bus to the river. I had to drive my wife and puppy to the put in point then drive back and ride the bus to the float. I've never had to do that anywhere else.  

 9 years ago (13-08-2017)

We've been coming to The Rafting Company for many years. It's a great facility. Friendly staff, clean bath house. Great camper facilities and tent sites. I'd recommend them over some of the bigger known campgrounds. 

Easy drive from St. Louis area. Right off Hwy 19 between Cuba and Steelville. 

 9 years ago (25-06-2017)

I have to say I was super excited for my families float trip which was great. But the facility we stayed in was rather disappointing. The bathroom upstairs was broken so a discount was asked for. The company told us it was not possible because one of the members of our group stole a canoe. Which never happened we only had rafts. Not only did they accuse us of something but the customer service also told us they had just as bad of a weekend as we did. What company says that. Will definately not return. There is no customer service instead of fixing the situation they made excuses, and gave the CUSTOMERS Attitude.

 9 years ago (31-07-2017)

Looking at everyone's reviews looks like anyone who has stayed there recently has had the same experience.  Terrible!!! Horrible customer service.  It is dirty and had debris everywhere from a flood.  There were roofs and beds in trees.  Talk about a nice view!  The cabin next to us had toilets, bed frames, doors, etc sitting all outside around it.  The pool was not functional which they of course don't tell you about.  They were totally dishonest about all of this.  They left out these details on purpose because they knew people would be hesitant to stay here if they knew all that.  There were even old tennis shoes and underwear hanging from the fence.  Our oven smelt like cat pee when turned on.  It was so bad we had to turn it off and not use it.  Our fridge barely got cold.  One unit didn't have a microwave as advertised.  And just like everyone else stated the people who work there are rude and didn't care if you weren't satisfied with your stay.  Don't go here!!! Find somewhere nicer!!

 9 years ago (06-08-2017)

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The Rafting Co Camping-RV River Resort

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