The Travel Broker

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Address: 5295 Commerce Dr G25, Salt Lake City, UT 84107, USA

Phone: (801) 266-6464

Website

State: Utah

City: Salt Lake City

Zip Code: 84107

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Despite polarizing reviews, staff performs the services they advertise. Email correspondence was bereft of pleasantries, but effective in communicating needs. I would have given more positive reviews had the staff not lied as to why they slapped a "The Travel Broker" sticker on my passport. I'm extraordinarily annoyed at their shameless promotion on what is essentially the same as my drivers license. Imagine getting your oil changed and walking out to find a Jiffy Lube sticker on your bumper with address and phone number. This agency provides no services one can not provide for themselves using widely available online tools. You pay for their service, not their skills. Considering they offer me a service, and service was weak. Two stars.

 7 years ago (28-12-2017)

I have been waiting to write this 5 star review, confident that based on Travel Brokers reputation, they would deliver! I can't recommend these ladies enough! I had an oversight on my passport expiration date just  under 3 weeks before my European trip ( I did not realize you can't travel w/less than 6 months validity on a passport ) and Travel Broker pulled through seamlessly. They quoted me the exact time my passport would arrive and poof it's here! I was so stressed but knew I was in good hands! I'll be referring their services to anyone I can! THANK YOU!

 8 years ago (29-08-2017)

Turns out I did not need there service but they didn't tell me that.  I found out when they sent me to the Murray city Clerk who said they should have told me.  I guess I should have figured it out when they said they were going to change my flight dates by 3 weeks and I couldn't understand why.  So I ended up paying them $200 to fill out my application!  Buyer beware!

 7 years ago (10-01-2018)

I paid 410 for express service on Jan 10

7 day service 

Today is Jan 29th 

No passport, no visa 

I missed 3 flights and this has cost me 4000

Anyway that’s my experience

 7 years ago (28-01-2018)

Excellent service!  I do a lot of international travel, and many of the companies I've worked for have large international businesses.  Most of the companies and people I work with use Travel Broker for their visa and passport services.  I've used these people for over a decade and they have ALWAYS provided excellent work and at a reasonable price.  
I'm afraid that people who have rated this business poorly are inexperienced and do not understand the complexity of getting visas and passports, let alone what it takes to expedite these services.  The Travel Broker can do amazing things, but no one can do the impossible.  I have never been disappointed with them. I've used them for myself and my entire family's passports regularly.

In fact, I've recommended my adult children use them when they were facing a tight timeline for passports for international travel.

I'm so glad that this service is available to us, locally in Utah.

 9 years ago (25-11-2016)

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