The UPS Store

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The UPS Store South Charleston offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - 2 Blocks From Dunbar Bridge Going Towards St. Albans On The Right.

Address: 5312 MacCorkle Ave SW, South Charleston, WV 25309, USA

Phone: (304) 768-8787

Website

moc.erotsspueht@0792erots

State: West Virginia

Zip Code: 25309

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed

Update Info

Reviews

Box rentals are adequate, and prices are competitive with other shipping services.  Most of the workers at this location are very efficient and polite. Sometimes the shipping  info for packages says they have been delivered, you will be told they aren't there. It can take weeks for you to get a package after it has been marked delivered.
6/22/17 After speaking with the owner, many issues have been mostly resolved.  Employees are nice and cheerful.

 8 years ago (23-06-2017)

UPDATE:  Chaz Roy, at this UPS store made what he could, right on behalf of UPS.  Great customer service and extremely polite!  One piece of glass survived the beating it took from prior shipping, so Chaz boxed it up and sent it properly. He deserves a salary increase for his customer service skills, kindness and understanding of this situation. Because of Chaz's actions, I will use this store again. 

*Shipped three boxes out of state. One of the three boxes made it to the destination fine...  The other two boxes were torn up and barely delivered, by the time they were received, in a couple pieces of cardboard. One box contained valuable glass. 

I will choose a different delivery vendor next time. Lesson learned, UPS!!

 8 years ago (27-07-2017)

Really wouldn't recommend this place. If you have an issue you won't get any help.  As a matter of fact Jarred was really rude.  Three packages shipped from here. One had glass from Blenko that was packed by Blenko.  The boxed was supposed to be clearly marked fragile and they knew it was glass.  The other two boxes contained air mattresses.  Two of three boxes arrived damaged.  The glass was returned to the store and Chaz said UPS would come to inspect for possible refund. Jarred, his coworker, told me today that Chaz was clueless and didn't know what he was doing. That no one from UPS is coming and then he proceed to tell me that UPS isn't going to do anything. Jarred then told me that Blenko's staff was really incompetent and didn't know how to package anything correctly.  I reminded him that Blenko's didn't pack the air mattress so who did he blame that on?  He finally said he would ask UPS to reopen the claim.  I asked for proof and he said "of what - a phone call?"  Super sarcastic.  He then said he had a bunch of customers waiting that he could "really help" and he hung up.  UPS has also moved their customer service overseas and I was told if the store you shipped from won't help then you are just stuck.  Use Fed-Ex.  This place is awful.

 8 years ago (26-07-2017)

Had a package that needed shipped first thing this morning. My girlfriend woke up and left for work early just to be at The UPS Store at 7am (the time they are supposed to be open), and nobody is there. Doors locked. She waited 25 minutes and nobody showed up. This is just ridiculous. Somebody should be fired for this crap.

 9 years ago (13-10-2016)

Had to ship a piece of furniture to California and they freighted it for me. I saved both time and money. thanks guys!

 15 years ago (29-06-2011)

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