The UPS Store

Reviews, get directions and contact details for The UPS Store

About

We offer Faxing, Notary Public, Printing, Copies, Color Copies, Packaging Material, Shipping, and so much more to meet your small business needs.

Story

The UPS Store Lansing offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Mlk North Of Holmes By McDonald's.

Address: 3105 S Martin Luther King Jr Blvd, Lansing, MI 48910, USA

Phone: (517) 887-2009

Website

moc.erotsspueht@7911erots

State: Michigan

City: Lansing

Zip Code: 48910

Opening Hours

Monday: 8:30 AM – 7:00 PM
Tuesday: 8:30 AM – 7:00 PM
Wednesday: 8:30 AM – 7:00 PM
Thursday: 8:30 AM – 7:00 PM
Friday: 8:30 AM – 7:00 PM
Saturday: 9:00 AM – 3:30 PM
Sunday: Closed

Update Info

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Reviews

Ashley and her team are extremely helpful. I had event flyers I needed printed not only were they so patient with me and took the time explain sizes etc. They did an exceptional job. It was fast, well done and they let me know when it was done. Everytime I walk into the store they are busy but once you get to counter they are so helpful. Ill take patience for great customer service anyday! Thanks UPS Ill def be back.

 7 years ago (08-02-2018)

Excellent customer service. Very experienced with all aspects of the UPS business..Nice accommodating staff.would definitely  recommend

 7 years ago (11-04-2018)

Friendly and helpful. They do a great job!

 7 years ago (27-03-2018)

I have relied on the staff at this UPS store for almost five years to print and collate the workbooks I use in my training classes. They always do a phenomenal job. Even when my deadlines are tight, they come through for me. Ashley Gould, store manager, sets the tone with her courteous, friendly manner. Sheryl and Brittany are an integral part of Ashley's professional team. I have worked with many print companies, but none come close to meeting the high standards of Store1197. Thank you SO much!

 8 years ago (22-08-2017)

Absolutely the worst experience I've had at a UPS store. Both of the ladies at the front were the rudest people I've met in Michigan since I moved here two months ago. 

I was trying to pick up a cell phone case I ordered off amazon, but i currently do not have a state drivers license as it is still in the mail ( takes 2-3 weeks). I showed up with my state employee ID which I used two days ago to pick up my new iphone from a different UPS store.

When I presented it to them after asking for my package they told me they couldn't give me the package because my ID (that says State of Michigan on it) was not a government issued ID. I then showed them the receipts I received from amazon for the item and the tracking number I had been using, along with the slip of paper that was left at my door when they had tried to deliver it to my address. 

They were both still hell bent on not giving me the package because I didn't have a government issued ID, and told me if i received my iphone 2 days ago with my employee ID, then that was a mistake.

At this point I called UPS customer service. I explained what was going on and they informed me that it was enough information to get my package. I let the customer service rep talk to the lady behind the counter. Eventually after I hung up the phone the lady behind the counter said, "We're a private location so we don't have to follow what they said." So even then she wouldn't give me the package. I called amazon, cancelled the order, and left. 

This is was a ridiculous experience and I hope I never have to go to this UPS location again or deal with the folks at this store ever again. Avoid this location like the plague and go to the location on Saginaw or the main customer service location on Enterprise.

IF your package does get sent to this location don't worry, It will be so safe inside this building even you wont be able to pick it up!

 8 years ago (16-11-2017)

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