The UPS Store

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We support small businesses with the products and services they need. We’re locally owned too. And while we know you love being on your own, with us, you’re not alone.

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The UPS Store Ardsley offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - In The Ardsley Mall Just North Of Eckerd.

Address: 923 Saw Mill River Rd, Ardsley, NY 10502, USA

Phone: (914) 674-8405

Website

moc.erotsspueht@2022erots

State: New York

Zip Code: 10502

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Reviews

My wife told me to avoid this place but stupid me said, what's the problem, it's the closest UPS store and I'm just sending a package.  I had measured and weighed it in advance so I knew they wouldn't rip me off.  My package contained a couple of pieces of vintage stereo equipment each roughly the size of a large cable box.  Each piece was swaddled in a couple of inches of the best bubble wrap, with an extra inch of the stuff around each of the corners, all inside a sturdy cardboard box, packed inside an even more bomb-proof Amazon Prime box.  I dropped it off at about 3:20 PM with a female employee (or co-owner?) who was standing five feet away from the nasty male owner, who observed the transaction and told her how to enter the $300 in insurance I requested.  Paid cash, left the store, drove home.  

Then at 4:45 PM the idiot called my cell phone and started quizzing me about what was in the package.  I told him old stereo equipment, about the size of two large cable boxes, etc.  He was very rude and said "you have to come back."  WTF?  "I don't think you packed it well. I have to open it."  I told him I've been shipping electronics for 15 years and I know how to pack, I used plenty of bubble wrap, and you're not opening my box.  Then he babbled something about "UPS regulations" and said it was "his judgment" that the box had to be opened.  I guess he thought I was running some kind of insurance scam to get the $300??  Who knows, but if you have a question or concern, talk to me when I'm in the store at 3:20.  Don't call me an hour and a half later to order me to "come back."  I just happened to be home this afternoon, which is why I had time to drop off the package, but like most people I have a job and a life and I don't generally just hang out waiting to be summoned back to a UPS store because it took the nasty owner an hour and a half to worry about my packaging.

P.S. I got out of there with my package and refund at 4:55, just in time to drop it off at the U.S. Post Office virtually next door.  Insured for $300, no problem, will arrive in three days.  About $6.00 more than UPS but worth every penny.

EDIT: I just emptied my pocket and he even shorted me a dime on my refund.  For real.

 8 years ago (06-02-2017)

Been coming here for a few years, mostly just for drop-offs. Owner isn't the most friendly person but was respectful and responsive.
I didn't experience any overt rudeness as detailed in many of the other reviews.

 7 years ago (07-09-2017)

Worst ups store in Westchester they will rob you blindly, the amount of stress these people will cause you is not worth AVOID AVOID AVOID AVOID

 7 years ago (14-08-2017)

I'm not sure why all the bad reviews. I have been coming to this UPS store for more than ten years. The owner is helpful, knowledgeable and willing to spend his time helping me to find the best possible way to send my packages, especially to my family who live outside of New York. I would never go anywhere else and always come to this store when I have to send any package. I've always had excellent and courteous service. 

 8 years ago (03-10-2016)

Never know ups could overcharge customers until now, at this location, dishonest  owner
Charge priority mail for the price of express mail, never come again

 8 years ago (31-05-2017)

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