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Reviews, get directions and contact details for The UPS Store

The UPS Store

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The UPS Store Roselle offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - In The Roselle Shopping Center.

Address: 579 Raritan Rd b, Roselle, NJ 07203, USA
Phone: (908) 298-1122
moc.erotsspueht@1285erots
State: New Jersey
Zip Code: 07203


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Reviews
I had to ship a lot of items to two locations across the US - several paintings, hundreds of pieces of fragile glassware & ceramics, and a small piece of furniture. While cost was important, arriving undamaged was more important to me - 3 boxes to Colorado and 5 boxes to California. I worked with the store owner on the shipment. He took great care with my items, and gave me a lot of confidence everything would arrive safely. Yes, I paid a lot to have him pack things, but it was worth it. I did compare with other shipping services and his charges were quite reasonable. 7 of the 8 boxes flowed predictably through the UPS system, tracking as expected. The 8th box, the furniture, did not show up for tracking. The owner and I were in daily contact as he investigated with UPS what was going on. He took the issue personally. Then suddenly the day before the other packages were due to arrive, the 8th item DID show up on tracking, and was delivered along with the others in CA. All 8 boxes got where they were going, on time. Nothing damaged, except for one small stemmed glass. A solid success for me. I would definitely go back and ship from this store. Many thanks to the owner!
8 years ago (23-02-2017)
Great customer service and zero wait time. the owner is very diligent with customers and patient as well. The staff is also very helpful and friendly
8 years ago (28-02-2017)
The worker was so rude to me. He was taking care of a customer before me and stops helping her to ask me what I want and while I was starting to explain to him, he cuts me off and makes me feel bad for not finishing with the first costumer in the beginning when I had nothing to do with that. Was very upset and uncomfortable. NEVER GOING THERE AGAIN!!!
8 years ago (10-02-2017)
Had two issues in which the owner personally contacted me and rectified.
9 years ago (23-12-2016)
Staff is very helpful and their prices are reasonable, like that store
10 years ago (30-12-2015)
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