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Reviews, get directions and contact details for The Westin Jekyll Island

The Westin Jekyll Island

About

The Westin Jekyll Island Hotel is a brand new hotel located right on the beach of this historic Georgia island.

Story

The Westin Jekyll Island is located along the beautiful Atlantic coastline, and part of Georgia's iconic Golden Isles. The resort offers direct beach access and breathtaking ocean views. Experience Jekyll Island’s top attractions all within close proximity and shop at the Jekyll Island Beach Village, located directly next door to the Westin. To learn more, visit www.westinjekyllisland.com.

Address: 110 Ocean Way, Jekyll Island, GA 31527, USA
Phone: (912) 635-4545
State: Georgia
Zip Code: 31527


Reviews
The Negatives: Housekeeping did not preform to the expected standard of a 4 star hotel. The clothes of the previous guest were still left in the room. On our second night, we discovered that housekeeping did not empty our trash cans and made the bed up very poorly. It felt very rushed or someone untrained cleaned our room. When we reported it to the front desk, we told them we would leave it outside our door. Some form of housekeeping management came to our floor and had a conference outside our room door and argued about who's responsibility our room was. Although, I do appreciate the manager trying to resolve our problem on the spot. I think it should have been done more in private, making it less awkward for all parties involved. The Positives: Dinner: The staff in The Reserve restaurant were very professional and friendly. The food here is very good (for resort food) and there is a pretty well rounded menu here (for a resort). Food quality is above typical resort standards. Breakfast, The Reserve: Was excellent and there are more choices than one will know what to do with here. Bring your appetite if you choose the buffet. Also, our waitress, was professional and courteous. We will keep her anonymous because she gave us a to go box for the food we could not finish at the buffet.. She was awesome!! Pool Bar, beach, chair rentals: Overall the pool bar and pool area is average. Service was fast and friendly. however, the menu was limited and I was disappointed for a resort of this caliber. However, there is enough there to satisfy your snacking needs. The chair rentals on the beach was easy and it is $30 per day. Take it or leave it on the price. The chairs are comfortable and you get a small table and large umbrella. Well above average in this area. The beach was very muddy when we visited. Not sure if it is like this all of the time. We could not access the water at low tide. Overall: Hotel is a good stay, you just need to watch the housekeeping.and low tide if you are a beach goer.
9 years ago (24-08-2017)
Best place to stay on the island! Upon arrival we were texted by the receptionist asking if everything was good in our room. She also checked in on day 2. Very clean and amazing views. Will stay here again!
9 years ago (04-09-2017)
The place is first-class, with nice rooms and even nicer staff there to assist you, if the need should arise. The resort is right in the middle of the beach village, and there are attractions close by, that you can drive to, bike, or go by shuttle. If you are looking for a great place to stay while seeing Jekyll Island, then The Westin will not disappoint!
9 years ago (01-09-2017)
The room was spacious and had a great ocean view from the interior facing balcony. They don't have vending machines, so be prepared for that. There is a mini-fridge in the room. The coffee shop serves Starbucks coffee.
9 years ago (18-10-2017)
Stayed during a short girls only trip. All but one of us agreed that we enjoyed staying at the Westin. I've stayed in nicer, more exclusive, hotels than this one and there aren't as many amenities as at some resort hotels, but overall it was an excellent place to stay. Happy with our choice.
9 years ago (31-08-2017)
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