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The Zuri Pet Spa & Resort

  1. California
  2. Dana Point Pet Store

Reviews, get directions and contact details for The Zuri Pet Spa & Resort

The Zuri Pet Spa & Resort

About

The Zuri Pet Spa & Resort is Orange County's premier luxury pet care facility. We offer Boarding, Day Care, Grooming & Training.

Address: 32423 Calle Perfecto, San Juan Capistrano, CA 92675, USA
Phone: (949) 429-7222
moc.oohay@apstepiruzeht
State: California
Zip Code: 92675


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Reviews
My dog got kennel cough, despite having her shots. My friends sweet sharpe was mailed and almost killed by a boxer. There only one girl in the room at the time. They dropped the dog off st the vet and called her. They never met her there or called her after. Her dog could have died... I don't recommend taking your dog here.
8 years ago (01-04-2017)
I made an appointment for my dog with Zuri, but when we showed up they informed me (and not at the time I made the appointment) that my dog needed to have all his vaccinations updated. When I went to walk out the door they said, "Oh don't worry about it this time, we will just take him!" Fearing that there was a reason for my dog needing to be vaccinated, I decided against letting them break their own policy (why have a mandatory vaccination policy, then let people in regardless?), and took my dog to the vet, where we got his vaccinations done. After that, I took him back to Zuri and checked my dog in for his grooming. 5.5 Hours later (how in the world does it take 5 hours to wash a dog?) my dogs eyes and face were swollen shut, an allergic reaction from the vaccinations, but NOBODY at Zuri commented on the fact that this was happening. While my dog was in their care, I feel like he wasn't taken care of. He was clean yes, but his face was swollen shut and he was running a fever and freaking out, traumatized from the allergic reaction and nobody noticing... Not a single employee said anything to me about his condition. So very disappointed that the people that work for Zuri didn't care enough to notice what was happening with my dog's health. We will not be coming back! And we will be letting anybody we talk to know just how little care was actually shown to our animal while under the careless eye of Zuri employees.
9 years ago (30-11-2016)
very professional and top flight service. cookie and sansa say 5 paws up!
9 years ago (29-08-2016)
My 9 months old basset hound pointer mix goes to Zuri pet spa and she will come in an amazing mood
9 years ago (20-05-2016)
They're the best! Worth the drive, worth the price (which is competitive) and my dog always comes back in a happy mood :)
10 years ago (03-05-2015)
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