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Thistle Needleworks

  1. Connecticut
  2. Wethersfield Store

Reviews, get directions and contact details for Thistle Needleworks

About

Needlepoint, Cross Stitch, Crewel & More

Story

Full service Needlework shop located in Wethersfield, CT that specializes in counted thread embroidery, canvas (needlepoint) embroidery, and crewel embroidery

Address: 506 Silas Deane Hwy, Wethersfield, CT 06109, USA
Phone: (860) 257-2718
moc.loa@eldeensiht
State: Connecticut
Zip Code: 06109


Opening Hours

Monday: 9:30 AM – 5:30 PM
Tuesday: 9:30 AM – 5:30 PM
Wednesday: 9:30 AM – 5:30 PM
Thursday: 9:30 AM – 8:00 PM
Friday: 9:30 AM – 5:30 PM
Saturday: 9:30 AM – 5:30 PM
Sunday: Closed

Update Info

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Reviews
Awesome needlework store. They have everything you need in stock. Hundreds of beautiful needlepoint canvases to choose from. Had such fun working with the staff choosing colors, yarns, and threads!
8 years ago (25-01-2018)
Amazing selection of embroidery supplies. I didn't even know there were so many types of thread! Warning: you will want to spend all of your money here.
8 years ago (28-07-2017)
Wonderful shop!
7 years ago (09-02-2018)
Many needlework options, classes given slso
8 years ago (10-09-2017)
I decided to have my project framed under glass to protect my work for years to come. I dropped off my project and the owner called me a few days later to discuss my choices. She asked why I wanted to have museum glass and, when I explained, the owner essentially stated that museum glass is really only used for "special, one-of-a-kind" projects not something like mine where I bought the pattern on-line and there would be "lots of other people doing the same thing." Needless to say I was insulted, after 9 months of work on something that I consider very special but I took the advice. I was also told it would need to be washed, which is where my real troubles begin. This pattern has a LOT of red throughout the design and I was concerned about the DMC floss (supposedly colorfast) bleeding during the finishing process. Because of this, I covered the project after every time I worked on it, my threads were only put out on clean surfaces and I was careful to always wash my hands before touching any part of my project or supplies. Because of the care I took, I was surprised to hear it required washing. I was told that I hadn't followed the shop's directions and stitched on the wrong side of the fabric (with the crease of the fold facing up instead of down) so the fabric kept its crease instead of being pulled out. When I explained that, even though I had asked for any important information when I got my fabric, I was not told any of this. I also expressed my concerns about the DMC floss bleeding. I was told that it was color fast and WOULD NOT bleed (quite adamantly) and that I could go "test it myself" at home, but the new floss was color fast and would ABSOLUTELY not be a problem. With this guarantee, and my lack of knowledge of washing projects, I agreed to have this done. Several weeks later, I went to pick it up. It looked beautiful; perfectly straight and square in the frame (which was assembled perfectly) and the lumpiness from my tight stitching was barely noticeable. While inspecting the finishing, I noticed a few threads and a piece of plastic/glass trapped under the glass and pointed this out. The owner came out to inspect it and talk with me, and it was decided that someone would disassemble the framing, take out the threads and reframe the piece. At this time that I took another look at the project noticed a character dressed in red, whose coat had apparently bled onto the fabric around him. To say I was heartbroken is an understatement. I pointed this out to the owner who said she had "noticed the stain on the back but didn't see it on the front when it was framed." Not only had my piece been damaged in their care but, evidently, I wouldn't have even been alerted to this by the shop owner had I not mentioned it first. She also said that it was likely stained before it reached them, the same with the loose threads trapped in the frame, and it did not happen in their care. I left the shop angry and upset. I emailed photos to the shop of my finished project the night I had completed it to prove the damages had occurred in their care. The owner then said she had never guaranteed it wouldn't bleed and that there is always a chance. This is completely false. She also said it was "dirty" and had to be washed which was also NOT what she told me at our initial discussion. Today when I picked up my project, we discussed this further and I told her how upset I am about the whole situation. She said she was sorry but said that the the spot will "not be noticeable" to anyone casually looking at the project when it's hung on a wall. I agreed with her - the spot is in between two characters and barely noticeable (I didn't even notice on my first look) but it is THERE. Admittedly, the spot where there is bleeding is quite small but I will never NOT see it. It is a blemish on a project that I entrusted them with, a labor of love that took me 9 months to complete and it was returned in a damaged condition. Needless to say, I will no longer be shopping at Thistle Needleworks (a customer of 10+ years) and urge you to do the same.
9 years ago (28-07-2016)
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