Tidal Wash

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Address: 5042 Front St, Castle Rock, CO 80104, USA

Phone: (303) 663-4244

State: Colorado

Zip Code: 80104

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Reviews

I wash two cars here every week. The bays are clean and functional. I've never experienced problems with the provided pressure sprayer or brush. The soaps used are good at removing grime and my cars look great after I'm done. The only issue I have is with the full $15 pre-authorization per swipe of your card. It's disconcerting to see these fees charged without warning. If there's a notice stating this will occur, I haven't seen it. If there isn't a notice, there should be one posted prominently warning you about this.

 8 years ago (31-07-2017)

Awesome car wash! The employees are prompt, friendly, and will resolve any issues that may arise. Moreover, while looking at the previous comments, it has become clear that many have complained about the $15.00 pre authorization charge. Some even fear it is fraud. However, according to the owner of the car wash, the $15.00 charge will resolve itself once it leaves the pending section on your credit/debit card. 

In addition, the car wash is well taken care of. Soaps are always full and the bays are always clean.

 8 years ago (06-08-2017)

I paid for the full $14 wash, it didn't get the truck clean, even the windshield is dirty still, and it was nothing crazy on it to begin with. And the "laser dry" left my vehicle still soaking wet... I'm highly disappointed and will not be back. I'd rather drive to highlands ranch to H2O as I know they'll get my car cleaned

 8 years ago (02-10-2017)

THIS PLACE IS ROBBERY!!!!  I went to wash my truck. The soap is worthless. It didn't even get muddy finger prints off the door. Total waist of money, even charge me for 15 bucks when I stopped at 8.00 which was theft it self. Total scam! I hope this place folds

 8 years ago (04-08-2017)

Excellent car was...very helpful employees....place is always clean and everything always works..the automatic car was is the very best one in town as I have a black SUV and it gets the whole thing clean..even the full rear window etc..never had an issue with the credit card machine charging incorrectly or any thing go wrong...I highly recommend this car was to everyone. It's nice to was your car in a facility that is kept clean!
Thank you...

And to comment to the people that love to slam a business for something that is not in their direct control......credit card companies treat the car wash like a gas station....your card does a pre authorization then just like at a gas station in a few days that pre auth drops off and the real charge posts....the car wash has no control over you credit card....so for the people that rate the carwash on that situation should be rating their bank for how they handle it and not the car wash.....

 8 years ago (22-07-2017)

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