Timberline Valley RV Resort

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Address: 3230 E CR 75 N, Anderson, IN 46017, USA

Phone: (765) 378-5909

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State: Indiana

City: Anderson

Zip Code: 46017

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Reviews

This place is great!!! The sites are nice and large. The hook ups are all very well maintained, as is the entire park. The people that own the park and the people that work for them could not be more friendly or accommodating. There is a picnic table and a fire ring at every site. When you buy wood they deliver it to you. They have a nice playground and they have a pond to swim in. There is also a river that goes part of the way around the property that you can walk to.

 7 years ago (07-02-2018)

Extremely rude front desk lady with my father and I, on separate occasions, during my family's recent stay (July 7-9, 2017). My Dad (senior citizen) volunteered out of love to be my "shuttle service" for the weekend with our family car that I bought a campground parking pass for. We had one car for the whole family and he spent less than 3 minutes coming in and out of the park to pick me up and drop me off. The front desk lady wanted him and everyone else in the car to pay for a separate pass because they were "coming to visit" me every time they came in and out of the park, $10 per person per day. What!!!!!!  I asked for the manager. She too was rude and unhelpful. Both the front desk lady and the manager said that the parking pass I bought is not "per car," it is "per person in the car." So, the parking pass I bought was "for me" and not anyone else in the vehicle coming to pick me up. WHAT A SCAM!!!!  That would have been  $40 per day for my family of 4 to come and pick me up and drop me off at the park. The facility itself is nice, but the front desk lady and manager definitely need some customer service refresher training! We were shocked!! We are avid and long-time campers across the USA. We have never, ever seen this behavior before from any campground staff in all our years!!! I told the front office staff that I was going to personally contact the campground owners and to get me their contact info and they gave my father his $10 back. I put my purchased parking pass in the car for the weekend and they did not bother my family for the rest of the weekend.  

Campers beware of the "Parking pass per person at $10/day" instead of a purchased parking pass per car scam!!!! 

I am a Good SAM Chapter President in Georgia (Ch 15). I will be reporting this incident to Good SAM -- they need to know since this is a "Good SAM" rated park. Their customer service rating is totally bogus!!

Because of their poor and totally rude customer service, we will never be returning to this park. 

I feel bad for the owners -- their park is beautiful, but they need to replace those 2 employees pronto and stop the scamming. 

 8 years ago (10-07-2017)

Fantastic campground. The people there are real friendly and it's a beautiful setting

 7 years ago (12-02-2018)

Nice RV resort. Family oriented. We just had an overnight stop. Wi-Fi works.

 7 years ago (21-01-2018)

We just returned from spending almost 2 weeks at Timberline. What a great place to stay whether it is just overnight or extended stay I  highly recommend parking your camper here!   Very nice roomy lots which they personaly guide you to and help you set up if you  need assistance. 
     Play areas for children and a huge grassy area for walking pets.  The staff are constantly busy during the day keeping the campground clean and making improvements. The evenings are very quiet and so relaxing.  Fire pits are available and they bring firewood right to you.
     Definitely will be returning!

 7 years ago (12-08-2017)

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Timberline Valley RV Resort

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