Bicycling products and brand services.
For more than 60 years, Todson has built a strong reputation for providing the best customer service in the business. With diverse services that have expanded to meet the needs of our sophisticated customers, we continue to provide the personal customer service that has always been our hallmark.
Brand Building
From the early years of importing relatively unknown brands such as Zefal, Sachs, Huret and Sedis and continuing today with market leaders Topeak and OnGuard, Todson has successfully built brands through a combination of market-driven product development, selective product placement and comprehensive brand support.
Today, Todson enjoys fierce loyalty as a trusted brand partner from its import, manufacturing, distribution and retail family. We are proud of our legacy and our brand.
Product Development
Todson offers brand partners a full spectrum of product development services including: inline product testing and critique, competitive product testing and analysis, market trend forecasting and identification of niche opportunities, and analysis of feedback from distributors, retailers and end users. Likewise, Todson offers the unique competitive advantage of serving the U.S. market continuously for more than 60 years. We’ve seen brands and products come and go, and from that experience, we recognize what works and what doesn’t, saving you time, effort and money.
Sourcing/Manufacturing
Todson has a proven track record of taking companies with innovative ideas and connecting them with manufacturing facilities that can successfully bring finished goods to market on time and in spec. We currently work with brands and manufacturers in the United States, Europe and Asia.
Importing and Distribution
As a long-time U.S. importer and distributor, Todson has gained unrivaled expertise in international customs regulations. Additionally, our modern warehouse facility features computer-controlled receiving, inventory management and we are fully EDI capable. From small shipments of single items to international container drop shipments, we do it all.
Customer Service and Warranty
Our customer service is legendary. We pride ourselves on taking a personal interest in your business and making sure that everyone is satisfied with the outcome. Whether it’s placing an order, checking order status, resolving a warranty claim or simply answering a question, we will do our best to make it right.
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