Tonkotsu Ramen Bar

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Address: 1898 W 3500 S #10, West Valley City, UT 84119, USA

Phone: (385) 202-5241

Website

State: Utah

Zip Code: 84119

Reviews

One of our favorite spots. Usually busy but worth the wait. So GOOD!! Pork belly melts in your mouth, appetizers are delicious... You'll leave perfectly full. In a busy plaza but lots of parking.

 9 years ago (28-11-2017)

Meal was.. okay.  Not the best I've ever had but not the worst either.  

However the host chased my wife out to her car in the dark (she thought she was being robbed) and essentially demanded a tip.  To expand.  Not the waitress.  The cashier chased us down.  Never going to this restaurant again.  We usually come to this location because it is closer to where we live, however I would recommend making the drive to Jinya out near the fashion place mall.

We've never had them chase us out to our car and demand money at least.

 9 years ago (17-11-2017)

The stars are for the food, which was good. Nothing else about our experience earned any stars. 2 of 4 napkins on the table were dirty (not used, just dirty). We then waited almost 30 minutes without being even acknowledged by the wait staff. I had to get the host to come take our order. 45 minutes later we finally got water to the table. Our food arrived a few minutes after that. 

After we finished eating, we were ignored some more. I finally got a server's attention by staring awkwardly at them, and got the check. Nobody came back for payment. A lady came to bus the table next to us, and I asked her if there was a manager. She pointed at the host who had opened a laptop and was sitting with some other guests, ignoring us.  I decided to just walk to the register. A server came to run my card. I left no tip and told her why. She apologized and told us it was really busy, which it was, but we saw tables sat after us get water and have their orders taken before we did. She offered nothing but her half apology and a promise to take care of us personally if we chose to come back. I'm not sure why she thinks we would come back?

 9 years ago (05-11-2017)

The food is amazing!!! It is so delicious and you get a ton of food. We walked in and then the entire restaurant filled up. They was a little due to this but super great! I take everyone here because it is so good

 9 years ago (06-11-2017)

Good service. Fast, friendly. Food as advertised. Good portions. Good flavor. Perhaps a bit on the pricy side, but I'd definitely go back from time to time.

 9 years ago (12-11-2017)

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