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Reviews, get directions and contact details for Tony Roma's

Tony Roma's

About

Welcome to Tony Roma's in Dubuque, IA. Home of our World famous Baby Back Rib's. Check back often for specials and latest happenings at TR'S!

Story

At Tony Roma’s we have really great grates. We’re a full service, casual dining family restaurant that is legendary for ribs, but famous for so much more! We like to say that it’s all about fun, freedom and sauce. So stick to your ribs, join us and let’s get saucy.

Address: 350 Bell St, Dubuque, IA 52001, USA
Phone: (563) 690-3249
moc.procamor@aidemlaicos
State: Iowa
Zip Code: 52001


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Reviews
This place was beyond terrible. When we walked in we waited for ten minutes to be acknowledged by staff in an empty restaurant. When we were greeted it was assumed we wanted take out instead of a sit-down experience. The hostess refused to acknowledge us, so we were seated by a waitress. The wings were cold and the beer was outrageously expensive, even in terms of beer prices. I'm talking 12 bucks for a Sam Adams bottle. Our waitress started to walk away after taking my fiancee's order without asking for my order. It took a good 20 minutes or more for a simple burger order in an empty restaurant. We had to ask for silverware and waters. Water wasn't brought to us until halfway through the meal. Staff were vacuuming repeatedly right next to our table throughout our meal at least an hour before closing time. Don't waste your time or money on this place. Horrible customer service and mediocre overpriced food and beverages.
8 years ago (19-10-2017)
As Tony Roma's is one of our favorite Dubuque restaurants we decided to enjoy a late lunch there on Friday. As it was not busy we expected quick service. After giving our drink order to the waitress for two iced teas we proceeded to wait and observe her doing everything else except getting our drinks. After about 10 minutes we went to the hostess desk and asked to speak to the Manager. After explaining our situation she gave a lame excuse about only having one waitress even though we had seen at least one other waitress and the hostess and obviously the Manager. How the Manager ever allowed us to walk out of the restaurant is absolutely appalling. Not sure if we will be making a return trip there anytime soon.
8 years ago (02-09-2017)
We got served promptly. It was very delicious. I loved our view of the river when we hot seated outside. Would love to come again
8 years ago (14-08-2017)
I have never had a bad meal here. As a matter of fact everything that I have ordered has been excellent. The staff is professional and prompt. I never walk away anything less than pleased and stuffed.
8 years ago (21-06-2017)
They Have Been Lacking On Service Recently But They're Food Is Amazing. Amazing View Of The Mississippi River.
8 years ago (07-09-2017)
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