Top This Donut Bar & Ice Cream - Fort Thomas

Reviews, get directions and contact details for Top This Donut Bar & Ice Cream - Fort Thomas

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Top This Donut Bar allows you to create a treat as unique as you!

Address: 18 N Ft Thomas Ave, Fort Thomas, KY 41075, USA

Phone: (859) 815-8877

Website

State: Kentucky

Zip Code: 41075

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Reviews

A little pricey. Cinnamon rolls are always hard--wish they could warm them up.  Fun toppings, good coffee.  Sit on the chairs looking out to the street for some fresh air and a view daily life.

 8 years ago (11-07-2017)

I went there with my partner and 2 kids. There were about 10 kids (about 16 years old) in front of us. There was 1 worker making treats and doing register. About 7 kids the same she came in after us. We waited about 15 min in line, which was fine, and then we were next in line. The kid working asked the girl in front of us if she was there with anyone else. She stated she was there with the 7 kids behind us, just like the people before her. The kid asked us to move to the back of the line so that they could be served together. These kids were here a full 10 min after us. It was very rude and very poor customer service. We left after about 20 min, As we weren't going to wait another 20 min for the kids behind us to be served. I'm very disappointed. My kids were looking very forward to it. What a shame.

 8 years ago (20-08-2017)

While the donut I got was fine, the customer service and presentation of the shop was sub par. When we entered, there was nobody in the restaurant or behind the counter. We waited about five minutes until somebody finally came to serve us. When the staff member did arrive, she was very dull and disengaged. The selection of toppings was great, however I do not believe the icings were properly covered. When the employee went to get the icing, she had to stir the bin up as it had become crusty on top, seeing as it did not have a lid when it was a container that normally has a lid. In addition, the floor and tables seemed unclean. I would probably not return unless changes are made.

 8 years ago (11-06-2017)

Good donuts, but staff is wanting, flys need corralled better, needs professional cleaning.

 8 years ago (08-08-2017)

Decent food but very bad customer service. Walked in the shop at 7:55. We waited in line for five minutes. When we got up to order the guy behind the counter told us to leave. There was only one person behind us. He could have  easily served both of us and then closed shop. Disapointed.

 8 years ago (11-04-2017)

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Top This Donut Bar & Ice Cream - Fort Thomas

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