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Reviews, get directions and contact details for Town 'N Country Regional Public Library

About

The Town 'N Country Regional Public Library is part of the Tampa-Hillsborough County Public Library System.

Story

-Learn more about the Town 'N Country Regional Public Library: http://bit.ly/TownNCountryLibrary
-Learn more about events, programs and classes taking place at the Town 'N Country Regional Public Library: http://bit.ly/TownNCountryPrograms

Mission

Our libraries provide welcoming environments, a broad range of relevant materials in a variety of formats, and highly qualified, customer-focused employees. We are always looking for ways to better serve our community and invite you to contact us with questions, comments, purchase suggestions and program feedback.

Address: 7606 Paula Dr #120, Tampa, FL 33615, USA
Phone: (813) 273-3652
State: Florida
Zip Code: 33615


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Reviews
We arrived at the library so my stepdaughter could check out a book for school. We made sure with the librarian we would be able to look up her card before looking around because she had forgotten her card in her Dad's car and he was getting emergency dental work done. The librarian advised that was fine and I could show her a picture of his ID. Finally after getting what we needed, when we went to check out the book, a new librarian arrived and said this is not possible, and my stepdaughter was not in the system. I asked if we could please open a card for her. She explained because I am a step-parent this is not allowed, and that because she does not go to school in this county she can not have a card here.... WAAAAA???? I explained she lives with us, and she also lives with her mother in another county... Still its a NO.... I showed my ID that I lived here, the librarian refused and said she can not take a book out. I pay a lot of taxes in this county. I'm extremely frustrated 1. Their policy is not stepparent friendly. 41 percent of first marriages end in divorce. 60 percent of second marriages end in divorce. 73 percent of third marriages end in divorce. WHY ON EARTH WOULD YOU NOT BE ALLOWED TO HELP YOUR STEPCHILD GET A BOOK? As if being a stepparent isn't already loaded with even challenges? 2. All four people I spoke to, two of which were in supervisory roles all said something different. 3. There is NO customer service for the customer who helps to fund YOUR paycheck. I am extremely pleased I will be moving from this county in 4 months and I will no longer fund the paychecks and up-keep of this library and their ridiculous policies and horrible customer service, and I urge the policy makers dealing with library cards to WAKE UP. Treating a stepparent like they are not a parent is 100% WRONG, telling a tax paying citizen they can't open a card in the town where they live because their stepchild, who doesn't go to school here, wants to take a book out is WRONG.
8 years ago (16-10-2017)
I love this library. It's always clean, the staff is so helpful and kind and you feel like you can take a load off and relax with a book for a while without being bothered. The children's library is very good. There are computers for them to do games, study, educational apps, and research. The adult section is just as well supplied - with more computers and a myriad of services to help you. They hold.puppet shows for the kids, English as a second language classes, and a whole bunch more events both fily friendly and educational. They also have an extensive online library catalog with ebooks, audio books, etc.
8 years ago (19-05-2017)
Personally I don't know why when im doing my regular Pokemon run the police stop's me at a PUBLIC place
8 years ago (30-05-2017)
Great place. Large bookstore. Mr Diaz was the best!
8 years ago (17-04-2017)
So helpful, great staff, always willing to assistave answer questions. Great hours
8 years ago (11-04-2017)
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