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Reviews, get directions and contact details for Traders Insurance Co

Address: 9300 Troost Ave, Kansas City, MO 64131, USA
Phone: (800) 369-0369
State: Missouri
Zip Code: 64131


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Reviews
I have had Traders for 3 years and have nothing but good things to say about this company. Customer service is great, and my billing notices are easy to understand. I also love the fact they offered me Roadside Assistance, have had to use that a couple of times and never had any issues. Just moved into my first apartment and will be getting my Renters insurance from Traders as well. Thank you for making it easy for me.
8 years ago (06-09-2017)
An insured of Traders ran a red light and hit me. Very clear admitted fault, and police report clear and specific to others fault. Traders would not do anything for a month, ultimately I had to file a claim with my insurance to fix my vehicle. Quote "if you want your vehicle fixed any time soon you should file a claim with your insurance". The most unprofessional, incompetent, and difficult company to deal with. The individulal handling the claim, a Roy W. has 0 communication skills, 0 customer service skills, and any conversation I had resulted in my blood pressure skyrocketing. He speaks to people in a very condescending mannor. Pray you never come in contact with anyone associated with Traders insurance.
8 years ago (28-10-2017)
Such poor customer service, they charged me twice in one month for my auto insurance and when I called to let them know they promptly said they would get back to me....but promptly was not the case at all....they never got back to me. So now I'm out over $200 untill my bank can dispute it. If It wasn't for having no other choice for insurance because of rates Being so high i would NEVER go with this insurance company.
8 years ago (20-10-2017)
I am a lender in Springfield, MO and needed to receive a copy of a mutual customers insurance. The lady who took my call was very polite and stated that no lien has been placed by the customer which is a very common issue as people forget to do this. She gladly took down our information and added the info accordingly, verified my contact info, and sent the policy right over. Insurance is usually not this easy to work with, much appreciated!
8 years ago (13-07-2017)
Excellent communications, customer service, concern & commitment. I recommend Trader's insurance hands down!
8 years ago (22-10-2017)
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