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Trendy Nails

  1. Idaho
  2. Idaho Beauty Salon
  3. Idaho Hair Care

Reviews, get directions and contact details for Trendy Nails

About

Nail Care & Beauty

Address: 2300 E 17th St # 129, Idaho Falls, ID 83404, USA
Phone: (208) 523-6688
State: Idaho
Zip Code: 83404


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Reviews
I'm not writing this review for the company in general, but for the young man that works here which I believe to be Tony. Sorry if it is long. I came here to get a new set of acrylics put on and I was put with Tony. From the get go he seemed like he was in a race to finish my nails so he could work on the next person. Because of him rushing, I felt like I couldn't get the length that I wanted and when I mentioned that a nail was crooked, he blew it off like it was nothing. When it came to the topcoat, he asked me if I wanted it to be normal or "shiny." I didnt understand what that entailed so I asked what he meant by shiny. He said both are shiny but one is more shiny than the other. I said okay and asked for the shiny. When it was all finished I went to pay for it and the total became much higher than anticipated. I casually mentioned how I thought it was $25, and he said that an extra charge was for the gel top coat. I never asked for a gel topcoat, but I didn't want to fight it so I paid it anyways and still gave him a tip. About 10 minutes later I went back and spoke with a woman at the counter. I explained the situation calmly and she went to Tony to have him come talk to me in front of the salon. (Keep in mind this is at the mall so there's tons of people and no privacy at all.) He asked what I wanted to talk about and I very calmly explained my concerns and how I didn't know he put gel on my nails. I explained how he asked if I wanted normal or shiny, and he said "no. I asked you of you wanted gel and you asked what it was. " I responded again calmly and said that he said shiny and never used the word gel. (I know what gel nails are, I wouldn't have asked him to explain what it was.) He then yelled, "You know what!" And he stormed over to the cash register, took $5 out, slammed it on the counter in front of me and yelled "Just take it!!" And yelled other things I didn't understand. He slammed the cash register shut and stormed off. Humiliated, I took the money and left. Tony is not professional at all. He does not know how to control his temper in front of customers and is not one to listen and try to understand people's concerns. I wouldn't have made a deal about it if he had said the word gel but it seemed like he was just tricking me into paying more money. He was not careful at all with my nails and I felt like I had no control over how they were going to turn out. If I had raised my voice I would have completely understood his temper tantrum (well, maybe) but the fact that I was calm and speaking in a quiet tone the whole time gave him no reason to react like that. DO NOT HAVE YOUR NAILS DONE BY HIM
9 years ago (10-09-2016)
Not very clean and very un professional. Did white tips had to pay $5.00 extra for s clear top coat.the girl who did my pedicure was good however when she asked one of the coworkers to hand her a clean towel and she just threw it on my lap. Also not able to leave tip on my credit card and use cash only for tips is inconvenient in thus day and age. Will go somewhere else next time.
9 years ago (24-05-2016)
Onevof the guys working there was very very rude!! Never going there again
9 years ago (09-08-2016)
Not a good pedicure. The gentleman doing my pedicure either didn't know what he was doing or just didn't want to be dong a pedicure. Won't be back
10 years ago (13-06-2015)
Very rude and very poor nails!! They are over priced and not worth it! They were very ruff and cut my friend hands twice!!!!
10 years ago (23-04-2015)
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