pt Health - Trenton Physiotherapy

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About

Trenton Physiotherapy offers a team of friendly and experienced staff who work together to ensure optimal care for your painful injury.

Story

One of Trenton's Most Trusted Physiotherapy Clinics
At Trenton Physiotherapy, our goal is to put our patients on the path to healing and recovery. We provide great care, experience and expertise across Trenton. We offer physiotherapy, registered massage therapy, acupuncture, and chiropractic treatments.

Our physiotherapists have years of training, certifications, and expertise that have been combined to create Canada's Most Trusted Physiotherapy Clinic Network.

More Than Just Physiotherapy
We are passionate about restoring health to the Trenton community we serve. Each physiotherapist embraces the practice mission of healing and optimizing health. We are impacting the health on a larger scale. It's more than just exercise or physiotherapy; optimizing health is our mission.

Customized Physiotherapy Treatment
We get to know you and understand your body. Each physiotherapist is dedicated to your full recovery and takes a personalized approach to care. Our vision is to fully heal every patient we serve in Trenton.

We live & work in Trenton
We have a practice close to your home or business. We make therapy easy and convenient, no matter where you live and easily fit into any busy life.

You Focus on Healing; We Handle the Rest
Our patient care coordinators obtain the best physiotherapy care and coverage possible with each insurance carrier. We are the front line between you and the insurance company. We negotiate any hurdle, so the focus stays on the healing process and not on the paperwork.

Established in 1995
Trenton Physiotherapy is a physiotherapist-owned practice located in Trenton. Our physiotherapists have specialized training, certifications, and expertise that have been were combined to create Canada’s Most Trusted Physiotherapy Clinic Network. In 2008, our diverse group of multi-disciplinary clinics united to become PT Healthcare Solutions Corp., commonly known as pt Health. Our company continues to be led by clinicians – our President, COO, and Director of Operations are physiotherapists. We stay very true to our clinical roots and our focus is always on delivering the highest quality of care to our patients.

Address: 241 RCAF Rd #160, Trenton, ON K8V 5P8, Canada

Phone: (613) 651-9955

Website

ac.htlaehtp@stlusnoc

State: Ontario

City: Quinte West

Zip Code: K8V 5P8

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 2:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

I have been coming to pt Health Trenton Physio for over seven years now. I have nothing but positive things to say about the staff. I've always been treated with dignity and respect, and find them to be professional and helpful at all times, even if you are not their patient. I see Jen for massage therapy every other week, and used this clinic for physio following my knee surgery three years ago. 
I rather enjoy having the dog in the clinic, as it helps to soothe some anxiety (it's also the sign of a great workplace that allows dogs, so kudos to the clinic for being so progressive). The dog is quiet and mostly stays in the back office, and has never bothered anyone that I could see. I didn't even know there was a dog there for several months. 
I'm not the kind of person who usually leaves reviews, but I was shocked and saddened (and maybe a little outraged) at some of the negative reviews, as this has never been my experience at this clinic. I've recommended this place to others, and will continue to do so.

 7 years ago (01-02-2018)

When I had a accident and injured my neck and shoulder , I went to pt Health - Trenton Physiotherapy. I received  excellent treatment , the staff are professional and friendly. Presently I have two session per mouth of massage therapy with Kim, she is very good , at the end of my session I fell relaxed and great.
  I have recommended pt Health and I will continue to do so.

 7 years ago (08-02-2018)

Jennifer one of the massage therapists is wonderful and the only reason I returned to the clinic.
John the assistant physiotherapist is always there to lend a hand and help you if you need it . Kind and friendly.
Chantal Roy the physiotherapist needs to find a job that does not interact with people.  
Years ago this was a thriving clinic.  
I returned to the clinic after being rear ended in a car accident. Ms Roy did my assessment which my understanding was I needed it to return to see Jennifer, the massage therapist, who I believe is wonderful.  I was told by Chantal that I needed to have physiotherapy to be able to have massage therapy and insisted I see her twice a week.  I wasn't looking for physio as I was already working with a great chiropractor for my treatment.
It was John was who normally who attended to me.  After a bit I spoke to Chantal and told her I found no benefit in her treatment and she decided to try acupuncture. That left me bleeding and bruised most of the time.   I decided to see her only once a week since other than the acupuncture I could do the treatments at home and save my insurance some money.  But then I fell and injured my knee so I took a couple of weeks off since I could not stand comfortably.  On my return Ms Roy met me at the door and started to argue with me that I was not taking her treatment seriously. 
Long story short, she left me on the TENS machine telling me she was the "Physiotherapist and knew better than I did about my treatments".She turned the TENS machine to a volume  I could not handle and  walked away leaving me to turn the machine down, feeling like my neck and shoulders were being torn off.
Once John came to remove the pads, I told him I was leaving and would only return once Chantal  was no longer there. 
The next morning she called telling me I was no longer allowed in the clinic because I was too intimidating for her to deal with and that she was canceling my massages.
Ms Roy also likes to bring her dog into the clinic.  A beautiful poodle that is not trained in dealing with the public and once almost attacked a client who was going in for a massage.  This is not a therapy dog.  I was shocked to find the dog back in the clinic the next time I was there.  Ms Roy told me she had to bring the dog because it suffers from separation anxiety and she misses her dog when she's not with it.  No concern that the dog might actually harm the next person she's not comfortable with. 
Years ago when Craig managed the clinic it was always full, now usually only a couple of people at any time.  I can see why.

      
      
      
 7 years ago (24-01-2018)

I have been to PT Health for treatment many times and I have always felt welcome and got great care.  The clinic is nice and clean and the staff is friendly and professional.  I also love the dog, she is very calm and sweet.

 7 years ago (02-02-2018)

So thankful for everyone at this clinic on helping me through my major injury that impacted my arm. I didnt think I would ever have the range of motion that I do have today (only 6 months after!) Thanks so much Jen, Chantal, Jonathan & Victoria :)

 7 years ago (26-03-2018)

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