Tri-State Plumbing & Heating

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About

Tri-State Plumbing and Heating Inc. has been family owned and operated for over 25 years. We provide quality service at an honest price.

Address: 115 Matthews Ave, Hagerstown, MD 21740, USA

Phone: (301) 739-9308

Website

State: Maryland

Zip Code: 21740

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Reviews

Called Tri-State several weeks ago to schedule a plumber for a small repair.  Receptionist said they would get back to me.  They never did.  When I called them back a week or so later, all I could get was an answering machine, on which I left my inquiry as to the status of my original request for a plumber.  I did receive a return call from the office asking for details as to parts needed.  And then we waited some more.  My wife received a call several days later, however, the caller (receptionist?) evidently had our number confused with another customer, since she addressed my wife by the wrong name.  My wife was advised that a plumber was in our area and may be calling us when he finished the job he was on.  That's the last we heard from Tri-State, and that was over a week ago.  I have lost confidence in Tri-State's ability to effectively follow-up on a work request, and would not recommend them for that reason.

5/30/2014 In all fairness, Tri-State did call today (more than 6 weeks after the first inquiry and 3 weeks after the above post!) and asked if we still needed a plumber.    

 11 years ago (30-05-2014)

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