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Reviews, get directions and contact details for Tristate Roofing

About

Roofing, Windows, & Siding

Story

"We got you covered"

At TriState, we take great pride in the many quality products that we carry and install. As a leader in home improvements field, TriState specializes in Replacement Windows, Exterior Doors, Siding and Roofing. We are fully Licensed, Bonded, and Insured.

Our corporate headquarters are located in our 10,000 square foot building in Tacoma, Washington, and we currently employ over 60 people in Marketing, Sales, Production, and Management. We can also provide expert installation for your next project to get the job done right. Most products carry lifetime transferable warranties so we are able to offer you the best guarantee in the business.

We have affiliation with Master Builders Association, Nari, Metal Roofing Alliance, Western States Roofing Association, RCAW, Roofers Association of Washington, Good Housekeeping Seal of Approval for Vinyl siding, Iko Manufacturing as a shield plus pro contractor, GAF Master Elite Contractor, CertainTeed, and VPI Manufacturing just to name a few.

We have thousands of satisfied customers and books of referral letters to let you review. Achieving high customer service levels we believe all starts from the top, and I personally have called many customers to make sure their job has gone smoothly. We also have implemented our Quality, Service and Professionalism program. Our Q.S.P. Program consists of rewarding employees to making sure our customers are completely satisfied.

It starts from choosing to carry only top grade quality products, to good communication skills from our customer service department and especially our installers. We also set ourselves apart with ID badges, and professional attire. We understand how important choosing the right company is to you, and with over 20 years of experience we are confident we can provide to you the comfort and peace of mind you need in order to help make the right decision for you and your family.

http://www.houzz.com/pro/webuser-896046/tristate-roofing-inc

Address: 1901 Center St, Tacoma, WA 98409, USA
Phone: (253) 883-2573
orp.etatsirt@aicila
State: Washington
City: Tacoma
Zip Code: 98409


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
My experience with Tristate is similar to those in the past. Tristate installed a roof and gutters on our home in January 2018 and other than having a roof that doesn't leak I was not satisfied. Poor communication, no concern for customer satisfaction, and extremely overpriced. We had a woman come to our door in October in the middle of day asking questions about our roof, it was clear that it was in need of repair. we made the consultation appointment for the following week. They will tell you everything you want to hear and try to make an incredible effort to up-sale you. Don't go for it! it took two months to schedule the work done on my roof. Used subcontractors, although advertising using in-house employees. The team working on my home did not communicate with me or my wife at any time during the project besides when there were additional findings which added to the already outrageous cost. The service provided was average at best. They just want your money, the quality doesn't match what they advertise. Do your research, and be careful. I would not recommend this company.
7 years ago (12-02-2018)
unprofessional group of solicitors smoking, parked out front of my house. Teach your guys how to read and understand signs- "private property". I work for a major real- estate company in Tacoma, and I can assure you we won't ever be in contact for business!
7 years ago (08-03-2018)
Don't come to the door ESPECIALLY since we have a "no soliciting" sign. Trying to talk about your roofing services is solicitation, if we wanted work done we would call somewhere, not wait for someone to show up at our door. Super annoying.
7 years ago (09-02-2018)
For the love of God stop harrassing our door nor our doorbell!!! one knock/doorbell is ok but knocking and doorbelling too many times really? people will contact you if they are interested!!! Obviously we dont want to open the door why keep knocking and doorbelling?? seriously??!! its annoying and disturbing! stop soliciting!
7 years ago (22-02-2018)
Company called multiple times from different phone numbers. I finally answered and they asked for me by name said they stopped by my house and talked to my non-existent son. I don't even live in Washington, so they obviously bought a phone list and are cold-calling even though I am on the FTC Do-Not-Call list. Next stop is filing a complaint with the FTC.
7 years ago (15-01-2018)
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