True Nails

Reviews, get directions and contact details for True Nails

Address: 2003 N Eastman Rd #120, Kingsport, TN 37660, USA

Phone: (423) 765-9410

State: Tennessee

Zip Code: 37660

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Reviews

Perfect end to a hard day. Got my name's done by Cherry But at True Nails. She is an artist, who takes a lot of pride in doing a great job and pleasing her customer.  She has done my nails 3 of my 4 visits at True Nails. Geraldine was awesome on my 1st visit and introduced me to Car Eye magnetic polish.  Loved it. The customer service is excellent and I truly enjoy the atmosphere.  Stop by and let Cherry turn your nails into a work of art.

 9 years ago (14-09-2017)

My sister and I went to this salon, PAID and left unnecessarily large tips for our nail techs but afterwards received an incredibly rude phone call accusing us of not paying. These ladies were so unprofessional; screaming into the phone, having side conversations, making false accusations without being completely positive that they were calling the correct customer, and never apologized for their mistake. Customer service experience is definitely not a necessary requirement to work in this salon, I will DEFINITELY not be going back.

 9 years ago (01-07-2017)

Worst pedicure I have ever had. I told them i want extra attention to dry skin on my feet, and ask which one i should choose. He said that part was the same with all of them. Nails are uneven and shaped horrible. He just got up and left when he was finished. I had to ask the worker beside me if I was done. Will chose a more professional nail salon from now on. Jonathon did my first one I had there when they first opened and he was awesome.

 9 years ago (12-05-2017)

Love the atmosphere and service! Although sometimes it can be difficult understanding the people fully.

 9 years ago (03-09-2017)

2nd time I've been here and will NOT be back!  The place is soooo gloomy.  No one said hello when I walked in and even acted like I was a bother to them to be there.  The pedicure was ok but my nails with shellac have to be redone, as they look terrible with the color on my skin,, ugh.  Like I said 2nd and LAST time!   Even gave a tip and the lady just looked at me, not even a thank you.  I will tell everyone I know not to go there.

 9 years ago (13-08-2017)

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