TruStone Financial Federal Credit Union

Reviews, get directions and contact details for TruStone Financial Federal Credit Union

Address: 7851 Elm Creek Blvd N, Maple Grove, MN 55369, USA

Phone: (800) 862-1998

Website

State: Minnesota

City: Maple Grove

Zip Code: 55369

Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews

TruStone is by far the most complicated online banking ever. Almost every time I log in I gotta call customer service. I can't even log in using their App. What I meant by complicated is their security is too high and any mistake will automatically lock your account. I tried the app and log in twice with my correct info and it didn't recognize me so it lock my account. Been with them for almost 10 years now.

 7 years ago (25-02-2018)

I'm so happy I left Wells Fargo. TruStone is a great bank. It's a lovely building, great customer service and really fair banking. I'm never getting mysterious charges on my accounts or any of that kind of crap that the big banks do constantly. It's just real, honest banking and thank God that still exists. 

 8 years ago (20-12-2016)

The online system/portal is horrendous. Makes their services very unsatisfying when it comes to actually accessing and managing an account.
Between the forced password changes as if I'm some old man giving out info to an Indian scammer (I know how to manage my own account info!) and the lackluster, not very user friendly interface -- it needs a complete overhaul!

 8 years ago (23-04-2017)

I have always had positive interactions with their staff. No nonsense and great service.

 8 years ago (03-06-2017)

awesome people working the counters,  many of which know me by my name and I visit frequently and yeah.  it's great.  trustone is staffed by the gods 

 8 years ago (04-11-2016)

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TruStone Financial Federal Credit Union

Reviews, get directions and contact details for TruStone Financial Federal Credit Union

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