Tuffy Tire & Auto Service Center

Reviews, get directions and contact details for Tuffy Tire & Auto Service Center

About

We service all makes and models and we pride ourselves on the excellent skills of our service technicians. Call today to schedule service.

Story

Your Neighborhood Full Service Repair Facility!

We offer exceptional brake service, fluid service, transmission repair, suspension service, engine service, exhaust repair, and much more. We are conveniently located in Kentwood, MI and are also happy to service customers from the Wyoming, Gaines Township, Byron Center, Ada Township, Grandville, and Forest Hills communities.

We will be happy to help you select new tires you need in store. Tuffy Kentwood (Kalamazoo Ave SE) is your destination for quality and affordable tires and tire services for your car.

In addition to fixing your car we provide preventive maintenance, oil changes, tire rotations and wheel alignments to keep you safe on the road.

Address: 4384 Kalamazoo Ave SE, Grand Rapids, MI 49508, USA

Phone: (616) 301-1436

Website

moc.evaoozamalakyffut@ecivres

State: Michigan

Zip Code: 49508

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 7:30 AM – 5:00 PM
Sunday: Closed

Update Info

Reviews

I went to Tuffy to get my car checked out as there was noise in the back rear of my car near the tire. I indicated that i thought it might be a wheel bearing and to please check it out because i have a 6 year old and want to be safe. They looked at my car for 10 min and said nothing was wrong but needed new struts in the front. I asked again if it was safe to drive as the noise was coming from the back tires. I was informed it was. The next day my back wheel fell off while driving with my 6 year old. Very scary and very disappointed in Tuffy.

 7 years ago (09-01-2018)

Omg where the hell do I begin to describe the nightmare I experienced this past week with these disgraceful auto mechanics. When I have to pay for a diagnostic check I expect you all to tell me whats wrong. Not fix one thing that didn't even rectify my problem and cost over $1,000 but when I bring the vehicle back to these clowns telling me my actual cause is something else BUT isn't that the purpose of the diagnostic check? Trying to milk more money out of me!  Please don't waste your time with this place its nothing like it was years ago!

 8 years ago (05-09-2017)

Good place and ppl that will help u find out what u need to do and working with you to get  the best service.

 8 years ago (21-04-2017)

I tried to give zero stars but it wouldn't let me. I called and they said they could get my in in an hour. Being that the one closer to my house was booked until Monday, I drove 35 mins across town to this dump. I showed up 45-50 mins later expecting a short wait. The employee was extremely rude and told me to move my car. I explained that I talked to someone 50 mins ago and he said I could get in at 2. He said there's no way and it would be much longer than that. I could "call back later" like I'm going to sit and wait 2 hours in the parking lot or drive around for hours waiting? The reason I called and set up a time was to not waste my time, which is exactly what they did. He then told me there was a jiffy lube down the street. Telling me to go to a competitor doesn't seem like a great business decision, but what should I expect coming from someone that couldn't care less they just cost me all that time? Maybe other tuffys have better customer service, but this place is a joke. You can't even try and see who I talked to and help me out? Maybe apologize for their mistake? Nope. Nothing. Tell me to go to a competitor. Don't worry, I will! 👍

 8 years ago (06-01-2017)

Great place and we offer payment plans to fit most budgets come in ask for David im the store Manager say you saw this post i will give you 10% off

 8 years ago (23-12-2016)

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