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Reviews, get directions and contact details for Turc Inc

Address: 1200 S Cedar Rd # 1K, New Lenox, IL 60451, USA
Phone: (815) 463-1707
State: Illinois
Zip Code: 60451


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Reviews
Terrible customer service! I talked with them about my taxes over two weeks ago and they said that I'd receive an email, never did. I continually called to see what was going on and they told me they had the email wrong, really because I made her repeat it and I'm a returning customer. They also said they tried contacting me on my home phone which I haven't had in years and they had my cell number. They definitely are not smart enough to pull up a current file. And here I am, the day before and running around getting my paperwork notarized. BTW, I had to call them yesterday and basically pull teeth to get that paper work. They should wave their $100 fee for their staffs incompetence. I figured this would be the easy route because they've filed appeals for me before. It's definitely gone from a five star company ten years ago to a zero. Do yourself a favor, go somewhere else. It's not worth the aggravation and the $100 fee, plus 50% of the savings.
8 years ago (20-07-2017)
Don't waste your money with TURC! They make big promises with their letters, but do nothing for you, unless they can make BIG BUCKS. They STOLE my money twice... never again.
8 years ago (10-05-2017)
Don't like them, I'm trying to make payment, explained my reason, being harassed, and threatened about being behind (the owner states everyone has a story make payment) or you will be going to collections and paying the lawyer fees... So sad, I'm done they need o stars...
9 years ago (10-05-2016)
I wish that had zero stars. That would have been my selection. Avoid TURC like you would a plague. I hired TURC to fight my 2010 property re-assessment. Paid $100.00 and they were denied. (Nice job TURC! What about all those promises from your advertisements?). Then they submitted my claim to the State Property Tax Appeal Board (NOTE: This agency should also be investigated). This took 3-years to get a decision. The State Property Tax Appeal Board finally responded in March 2014. Well, what occurred between 2010 and 2014 was that the new county re-assessment occurred in 2013 for my part of the county. The new re-assessment lowered my property value, like all other homes in the county. This latest assessment accounts for the real estate decline in values we all have experienced since the 2008 economic downturn. I received my new county re-assessment valuation back in May of 2013, one whole year before the State Property Tax Review Board decision was made in 2014. Are you with me? I was re-assessed by the county in May 2013 at a lowered market value. Then sometime after that the State Board reviews my value AT THE NEW LOWERED VALUATION. And guess what? They agreed with it. Of course they would. What does TURC then do? They take claim for this, saying their work with the State Review Board is what got my valuation lowered. Repeated efforts for explanation and agreement were met with incredible ignorance by the staff and dismissal by the company head. In order to avoid a negative credit rating by TURC and collection agency harassment, I ended up paying them the 50% savings that our contract was for. This was a considerable amount (over $700.00). Trust me, stay away from TURC. There are good real estate lawyers you can use and their initial rates are cheaper (e.g., $50.00), or just consider trying it yourself.
11 years ago (03-07-2014)
No stars would be better - the people were very rude.
11 years ago (08-07-2014)
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