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U-Haul Moving & Storage at Hwy 13 & Portland Ave

  1. Minnesota
  2. Burnsville Moving Company

Reviews, get directions and contact details for U-Haul Moving & Storage at Hwy 13 & Portland Ave

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Moving Made Easier

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U-Haul is the choice for truck, trailer, cargo van rentals and U-Box containers; most offer self-storage, boxes, moving supplies, hitch installations & sales, propane & online reservations.

Address: 12200 Portland Ave S, Burnsville, MN 55337, USA
Phone: (952) 882-5260
moc.luahu@lridbb830627
State: Minnesota
Zip Code: 55337


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Reviews
Great service, no problems. Easy. Set up our van rental and check in online. Picked it up on time, had it back early. Straightforward. No hassles. Great van!
9 years ago (19-07-2016)
I liked the friendly person person I spoke with at the 12200 Portland Ave U Haul. However I'm not too impressed with the U Haul reservation system. They took my online reservation for a 17' truck and some moving supplies. When printing my "Confirmation" it states that "this is a preference only". I'm glad I called to see what this meant because the nice person answering stated that they didn't have a truck that size available. She kindly forwarded me to the "traffic" person. Her name was Nicole. She stated that I did check the box saying I agreed to recognize this confirmation was only a confirmation IF the truck was available. What good is a confirmation then?! She stated that the closest available truck was just down the highway 4 exits. That would be an additional $12.00 mileage fee in the morning and another $12.00 mileage fee to return the truck. I asked if they'd compensate us because we had to go out of our way to pick up/return the truck. It was frustrating talking to Nicole because she didn't sound like she was hearing me. Her words sounded like she'd practiced this customer service rhetoric many times and she stated that U Haul never refunds for mileage and if I wanted to talk to someone else about it I'd have to go online to the U Haul site. Ugh!!! I won't rent from from U Haul. Very disappointing to say the least. One star was given only because this won't post.
10 years ago (18-10-2015)
Had no problems. Friendly staff
9 years ago (29-08-2016)
Helpful, friendly and MUCH more clean than the competition. I would never go back to the damp overpriced national competitor.
11 years ago (12-08-2014)
Service was great
9 years ago (12-10-2016)
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