U-Haul Moving & Storage at MacArthur Dr

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Address: 2901 S MacArthur Dr, Alexandria, LA 71301, USA

Phone: (318) 448-3651

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State: Louisiana

Zip Code: 71301

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Reviews

Very professional and helpful. Exactly what you need when you need it.

 9 years ago (31-10-2017)

This Business seems extremely helpful when it comes to Rentals, but terrible when it comes to installing hitches. All work stops on a hitch install to ensure rental customers are helped. I had an appt. At 7:00 am, the general manager told me "they" estimate a 4 hour wait! Mine of which was explained to me on the phone. This Business had 2 people working on a saturday, the day most people move. I gave it 1 star because they are friendly and knowledgeable but the priority is not installations.

 9 years ago (24-06-2017)

On Monday they had my 70 yr old mom scheduled for a hitch install at 2pm. At 530pm we called and the girl said it's ready. Then guy calls back & apparently they hadn't  touched it! Rescheduled for 10am wed & at 230pm she's still there.. bs. But they told us last time they had a nice office chair for her to sit in... REALLY???!!! My mom's a diabetic too, so in order to eat she had to walk across traffic cause they couldn't help her... well it 545 and they just got it done. THUS PLACE IS A JOKE! At 4 they said it was done, but when she went to leave a guy stopped her and said they hadn't done it. OMG!! INEXCUSABLE! Geese...labor was knocked off the price but DAMN! What about the customers time, gas and then return gas, time and patience... I'd give it NO stars but it won't let me. WISH I HAD THE OWNERS PHONE NUMBER!!! The girl at the front desk gave her 1800gouhaul when we ask for the owners number!!!!!

 9 years ago (28-06-2017)

The only Uhaul I will use in a 100 mile radius. Fast, clean, courteous and quick. They are true professionals.

 9 years ago (29-06-2017)

It had good stuff. Easy to get in and out. Pretty decent prices. 

 10 years ago (21-03-2017)

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U-Haul Moving & Storage at MacArthur Dr

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