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U-Haul Moving & Storage of Apple Valley

  1. Minnesota
  2. Lakeville Moving Company

Reviews, get directions and contact details for U-Haul Moving & Storage of Apple Valley

U-Haul Moving & Storage of Apple Valley

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Moving Made Easier!

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U-Haul is the choice for truck, trailer, cargo van rentals and U-Box containers; most offer self-storage, boxes, moving supplies, hitch installations & sales, propane & online reservations.

Address: 6895 151st St W, Apple Valley, MN 55124, USA
Phone: (952) 432-0789
moc.luahu@lridbbf150627
State: Minnesota
Zip Code: 55124


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Reviews
The employees there are unprofessional. The owner was looking at somebody's application at a computer stall at the front desk. She was making comments about how that person has four DUIs and will not get hired there and was showing this screen to one of the other workers. All within a few feet of me, the customer. If I wanted to lean forward and look at the screen I could have, I just didn't want to because I believe in being professional and privacy. The guy helping me at check-in was making borderline inappropriate jokes. Then, another guy checked me out and was rude. When I returned the truck, the borderline inappropriate guy decided to argue with me when I told him there was glass in their parking lot and it needed to be swept and that was the reason why we didn't park there. He argued with me and said that it was only "gravel", which it was not. I told the guy to stop arguing with me and pointed out the pieces of sharp debris in their parking lot that needed to be swept. To his credit, he did apologize and started to clean it by the time we were pulling out of the parking lot. It was a creepy environment and the workers were confrontational, not helpful, and unprofessional. Put today's terrible experience on top of a terrible experience last November and I give this place zero stars if I could. Last November, I rented a truck and U-Haul decided to clean it with water in sub-freezing temperature causing the inside of the truck to be an ice sheet. I was loading a piano and took my first step on the ice sheet and lost my footing. By the grace of God only, the piano bounced off my leg and only caused minor damage. I complained to the store and the main customer service number and nobody bothered to call me back. The ownership of this location give off the sense that they don't care about people and are only concerned with the money.
8 years ago (23-07-2017)
this is Lucy Iburg amazing customer service, she even took the boxes and put them in my car. Love U-Haul in Apple Valley
8 years ago (24-06-2017)
Clean place. The best part is the friendly and super helpful staff. They loaded all the moving boxes in my vehicle.
8 years ago (17-06-2017)
Really nice and helpful staff. Trucks are well maintained
8 years ago (01-07-2017)
Clean and friendly place. They have the BEST fleet of uhauls in the Southern Metro. The 9ft van I rented was new enough to have a backup camera (the camera feed would show up in the mirror when backing up) -- it was wonderfully helpful!
8 years ago (25-01-2017)
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