U-Haul Moving & Storage of Burien

Reviews, get directions and contact details for U-Haul Moving & Storage of Burien

About

No Deposit or Administrative Fees - Free Online Account Management - Drive-Up Loading and Unloading

Address: 13645 1st Ave S, Burien, WA 98168, USA

Phone: (206) 246-8775

Website

moc.luahu@mg_660107

State: Washington

City: Burien

Zip Code: 98168

Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews

They'll tell you they have whatever you need for storage, right up until you're actually there and have to settle for what they've got.  It's not just this location; I'm guessing it's U-Haul corporate policy.

Did I mention that they go by cubic feet and the storage bins are over ten feet high?  If you're their customer, I hope you can stack your stuff that high without causing crush damage!  I know I can't; cardboard boxes and furniture can only bear so much weight.  Of course, I could always rent another storage bin for a fee, or just throw out whatever got on the truck but not in the bin or - and this cost me a little money up front but saved me money over time - I could tell them to keep the free month's rental and go find an honest storage facility.

 7 years ago (22-09-2017)

Employees gave poor customer service until we were about to leave. They were far less efficient than they could have been and continuously prioritized side-tasks (like taking some test on a computer??) over serving their customers. Didn't care about inspecting the truck on the way out and then went over it with a fine toothed comb on the way back in. Very unprofessional.

 7 years ago (11-08-2017)

Awful customer service.  Only go here if it's your last resort.  The girl that works there has an attitude and talks down to customers.

 7 years ago (05-11-2017)

Friendly, helpful staff with a well stocked supply of moving need from boxes, labels and tape.  As well as rental vehicles and propane gas.

 7 years ago (06-10-2017)

I had a great experience with this outfit.  I was served by Shaun who explained all my options and had me in a van just minutes after walking out the door.  Jenny was very friendly as well and check in was never easier.  Although I drove the van 39 miles the needle didn't budge but I put a couple gallons in for the next guy.

I had minimal contact with Randy but he seemed professional and very good at what he does.  They reminded me of stuff like covers for my mattress and a few other things I was glad I purchased.  My female companion said the rest room was literally the cleanest and nicest in Burien, practically anywhere.  She couldn't believe it.  

The van ran perfect, was just the right size for the job.  So Randy, Jenny, and Shaun.......Two big Thumps up.  Great job.  Thanks for making my move easier.  I will refer customers and will definitely be back myself.

Shawn

 8 years ago (28-11-2016)

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U-Haul Moving & Storage of Burien

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