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U-Haul Moving & Storage of E Asheville

  1. North Carolina

Reviews, get directions and contact details for U-Haul Moving & Storage of E Asheville

U-Haul Moving & Storage of E Asheville

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Moving Made Easier

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U-Haul is the choice for truck, trailer, cargo van rentals and U-Box containers; most offer self-storage, boxes, moving supplies, hitch installations & sales, propane & online reservations.

Address: 387 Swannanoa River Rd, Asheville, NC 28805, USA
Phone: (828) 298-8551
moc.luahu@lridbbf650768
State: North Carolina
Zip Code: 28805


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Reviews
Location is extremely under staff. The associates working deserve raises trying to compensate for lack of employees. Owner deserves the complaints that the employees are bombarded with. Truck was im excellent condition .
9 years ago (25-09-2017)
Terrible service! I was charged twice for a truck rental. I have called for over 2 months and still have not received my money back! The management team refuses to call me back even though I call each day and leave a message! Will never use them again
9 years ago (01-11-2017)
We reserved a truck only to wait in line for an extravagant amount of time and then be told the truck was never available in the first place even though we had called that location to ensure that it was. No apology, no manners, and no explanation how this could happen other than someone else had rented it before us. To call this location's service poor would be too high a compliment.
9 years ago (02-08-2017)
The staff are friendly but the location is understaffed. I called to schedule a pick up for our Ubox, but found out it wasn't ready when I drove up the next day. After a bit of coordinating we got it worked out.
9 years ago (19-09-2017)
We've been using this UHaul for two years and initially had good expereiences. Increasingly, however, our experiences have mirrored those of other reviewers. Most recently we arrived and were asked to go around back because he had to go to the bank before it closed. The women he said would help us was helping another couple but said she would only be a few minutes after she went inside to process their paperwork. We never saw her again. After waiting for 30 minutes, another employee came out and told us because we hadn't been checked in, we had to pull around back to where we started. Because there was now a line of customers behind us (who had arrived after us but were checked in), we would have started all over. After checking, he finally agreed to check us out. Time to find a new UHaul place....
9 years ago (25-08-2017)
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