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Reviews, get directions and contact details for U-Haul Moving & Storage of Great Falls

U-Haul Moving & Storage of Great Falls

About

Moving Made Easier

Story

U-Haul is the choice for truck, trailer, cargo van rentals and U-Box containers; most offer self-storage, boxes, moving supplies, hitch installations & sales, propane & online reservations.

Address: 405 Central Ave W, Great Falls, MT 59404, USA
Phone: (406) 761-1620
moc.luahu@lridbbf580248
State: Montana
City: Great Falls
Zip Code: 59404


Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 9:00 AM – 5:00 PM

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Reviews
I've had a couple negative experiences with this location. First, they refused to rent me a car-hauler to haul a small Honda Civic with a Toyota Tacoma, which I have done before with Uhaul equipment easily. They claim that my truck can't handle the weight. I think I know what my truck's hauling capacity is, better than a Uhaul employee. Then, when I needed to rent a 26' truck to move, they confirmed my reservation, then called back to tell me the truck was actually an hour away. In a city of 60k people, there isn't a 26' truck in the whole city? Give me a break and get your ducks in a row. I have always been treated rudely by the staff here, especially the owner. Glad I'm moving out of this place.
7 years ago (16-01-2018)
Truck was known to be broke when it was rented to me. I found out when I stepped on the gas and "squeeled" into traffic. I know it squeeled when returned, when driven to be parked by the location and when driven back to be given to me as it was a bad pulley and main belt, not something that just occurs instantly out of nowhere and the mechanic agreed. Returning the vehicle after driving around the block I was told the broken truck was now my problem as I had rented it and had to wait for it to be fixed by roadside service. Seriously! I was provided no help in finding a different truck so sat there in the location parking lot for 4 hours while the mechanic fixed my truck. Renter beware!
8 years ago (03-11-2017)
I was able to return my truck when I first moved here with ease, hassle free, but that was a year ago, and now it seems as if they may be a bit understaffed. Other than waiting for 15 minutes to speak to someone, it's not a bad place.
8 years ago (29-08-2017)
Rude needed car dolly needed useless information just fr a price on it going to rent one instead
7 years ago (07-03-2018)
I dropped off an out-of-state Uhaul truck here, and had them install a hitch on my vehicle. Both times they were friendly, helpful, and they got the job done.
8 years ago (13-09-2017)
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