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Reviews, get directions and contact details for U-Haul Moving & Storage of Hyannis

Address: 594 Bearses Way, Hyannis, MA 02601, USA
Phone: (508) 771-9767
State: Massachusetts
Zip Code: 02601


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Reviews
Holy smokes are you kidding me? Three years in a row – I try to get my propane tank refilled at this U-Haul location. Can’t get it done! I think I was able to get a refill ONCE in 4 years. No one is manning the propane station. No one answers the bell at the station. Drive up. Ring. Wait 10 minutes. NOTHING. This is the last year I am trying. One year I went inside the office and was scowled at for coming in and not following the directions (drive up ring bell for service) Hoped to save a drive to Cotuit. But I will no longer waste my time here. Can't even call them to tell them you're here waiting. This location doesn’t even bother to answer their phone while your call is routed to a call center. Won’t waste my time here again. Customer service is repeatedly terrible. (Read down the reviews on this page ALL the same. This place is not liked. Terrible!)
8 years ago (18-06-2017)
Tried to get propane they're 8 times they'll find any excuse that it's "not safe" I'm a glassblower I go threw a lot of propane never had such bad service. Not only was the service incredibly slow but they told me to wait outside and never came waisting my time. Lady at the front rudely told me they absolutely wouldn't take blue rino and they will as long as the tanks in good shape.
8 years ago (21-06-2017)
Have been renting for years from uhaul. Never had a problem. At times, seems like they need an extra employee on staff but nothing outrageous.
8 years ago (25-05-2017)
Not happy at all!! trying to sell you what you don't need and don't listen to your needs.How frustrating is this . Terrible they need better people to work in customer service center.
8 years ago (07-06-2017)
Arrived 15 minutes before closing to get my propane tank filled and was told they have to shut down the machine and wouldn't be filling any more tanks. Such bologna! Bad customer service
8 years ago (25-06-2017)
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