U-Haul Moving & Storage of Orange

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U-Haul is the choice for truck, trailer, cargo van rentals and U-Box containers; most offer self-storage, boxes, moving supplies, hitch installations & sales, propane & online reservations.

Address: 174 Boston Post Rd, Orange, CT 06477, USA

Phone: (203) 795-0291

Website

moc.luahu@lridbbf760497

State: Connecticut

Zip Code: 06477

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Reviews

I wish I could give them no stars. Do not waste your money or time doing business with this particular UHaul. An associate named Paul, who was quite rude, gave us a contract that didn't reflect the correct amount of gas or mileage on the truck we rented when we pointed it out he refused to reprint the contract and assured us that his initials on the paperwork would suffice however after the truck was dropped off the Orange office would not answer the phone or return any calls to the UHaul where I dropped the truck off (200 miles away no less) to confirm THEIR mistake and I was charged for both the mileage overage and gas. I have spoken to the corporate office about this employee and filed a grievance. Hopefully they will retrain their employees at that office so they can be more competent in the future but honestly I detect laziness more than ignorance with Mr. Paul Cirillo and I'm sure the area of Orange has a more qualified and motivated candidate than this particular associate.

 8 years ago (20-09-2017)

Never deal with the associate Paul Cirillo at this location or maybe just dont even go to this location. His laziness cost me $200 extra because u couldn't be bothered to reprint a contract that he messed up so I was charged for his mistakes. Worst UHaul experience ever.

 8 years ago (20-09-2017)

I had a trailer hitch installed here. Great customer service. Paul installed my hitch and made sure I was satisfied with the install. I would recommend using this uhaul location over others.

 8 years ago (15-06-2017)

Uhaul roof leaked (didn't caulk the riveted seam on top) and ruined the bottom 1-2" of the entire trailer. So fun to drive 20 hours and then have to unload items one at a time because the bottom of every box rips. Also did not have the dolly that I reserved over a month earlier. Stay away from Uhaul in general.

 8 years ago (30-05-2017)

Very rarely have i experienced such terrible (scary??) service.  I am objective.  First, no staff in store for good 10 minutes when i needed help.  Then, girl comes out and glares at me.  Must have interrupted her lunch.

Next, they cannot help me.  They - better yet - refused to help me.  Finally, 2 guys (jokes!) show - one in UHaul truck, other walking about.  CONFRONTATION with both.  To management of this UHaul, YOU HAVE THE WORST, MOST UNCOURTEOUS  STAFF.  You LOST a customer.

 8 years ago (23-05-2017)

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U-Haul Moving & Storage of Orange

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