U-Haul Moving & Storage of Waxahachie

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U-Haul is the choice for truck, trailer, cargo van rentals and U-Box containers; most offer self-storage, boxes, moving supplies, hitch installations & sales, propane & online reservations.

Address: 1103 W Hwy 287 Bypass, Waxahachie, TX 75165, USA

Phone: (972) 937-1099

Website

moc.luahu@lridbbf150488

State: TX

Zip Code: 75165

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Reviews

I wish 0 stars was an option. This location is incredibly rude and incompetent. See the other reviews as well.

If you have an option, find another U-Haul location to rent from. The management here DOES NOT CARE about you. You'll likely waste your time running around in circles, wasting half your day, and possibly still ending up having to drive to another location to pickup your U-Haul anyway.

If you need a storage option, there is literally another Self Storage facility next door with excellent reviews since ... wait for it ... they are actually courteous and respectful. It's amazing how a company, with a competitor right next door, can treat customers so poorly.

Do yourself a favor and save yourself a headache!

 9 years ago (19-10-2017)

DO NOT TRY TO RENT ANYTHING FROM THIS LOCATION! Three reservations in three weeks that they didn't have a record of. I have confirmation emails for every one but not them. This time they don't even have the trailer I need and they told me to drive thirty miles out of my way to get it. No apologies, NO HELPING THIER CUSTOMER, NOTHING! IDIOTS!!! I will be talking with uhaul corporate immediately. They probably won't care about it but bad business needs to be reported and monitored. One star rating because it wouldn't let me give them a negative number!

 9 years ago (20-09-2017)

I'd like to start by saying uhaul really let me and my family down in a huge way last night. Abandoned us on the side of i 35 in the middle of the night and basically stole our belongings temporarily. But I don't want to muddy the praise this local storage company deserves. After a night of pure hell and completely disrespectful treatment by uhaul roadside assistance this gentleman and his crew absolutely went above and beyond to let me know they cared about what I had gone through and that they were here to help me in any way they could. Thank you sir you saved the day. 

 9 years ago (29-08-2017)

This was the worst experience ever. I will never use uhaul storage units ever again. The communication sucks. 100% of the time all calls are forwarded to a service that is no help. Corporate can't even help you. U do not recommend this location or uhaul storage units to anyone. If you get in a bind forget about your things. It's like it's set up for your failor. Impossible communication. Management are good people but that's not enough. Seriously I am like 500miles away and I can't make a payment because the slapped a few on my account that I don't owe and can't pay til they remove it.

 9 years ago (18-08-2017)

Just needed a small trailer for 2 hours ,
Set online reservation and they were ready! Fast Friendly service. 
Will be back.

 9 years ago (19-08-2017)

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U-Haul Moving & Storage of Waxahachie

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