U-Haul of N Charleston

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About

Moving Made Easier

Story

U-Haul is the choice for truck, trailer, cargo van rentals and U-Box containers; most offer self-storage, boxes, moving supplies, hitch installations & sales, propane & online reservations.

Address: 1902 7th Ave, Charleston, WV 25312, USA

Phone: (304) 344-2321

Website

moc.luahu@lridbbf250128

State: West Virginia

City: Charleston

Zip Code: 25312

Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews

The problems started when I returned the vehicle. Waited for over half an hour to be checked in. 11 people were standing waiting on service. One person was manning the counter. I rented a van for 3 hours. No other equipment. They attempted to charge me for a 2 day rental, a dolly and 6 moving pads. Even after the rep said he removed the equipment, he STILL CHARGED me for it! Another rep had to take over to get it all straight. I have used this location exclusively in the past. I will NOT be going back!

 7 years ago (27-03-2018)

I prefer the one in St Albans usually most places leave a dolly in the uhaul.  We had to drive back and get one to use. It was just a bit inconvenient and since all the other uhauls I've used always included one I didn't think about it.

 7 years ago (09-11-2017)

Didn't have the equipment I reserved the last 3 times I've rented a truck. Not to mention the 2 local trucks I rented within a month of each other did NOT have A/C. It was absolutely miserable after moving 2 different houses in blistering heat. The only thing I got when I brought it to their attention was "Oh that sucks" and the other time "We don't keep track of that on local trucks only one way trucks"! Really! I shouldn't have to pay HUNDREDS of dollars for a truck that I nearly died of heat exhaustion in! Very disappointed!

 7 years ago (12-09-2017)

Terrible experience trying to return my rental to the Sissonville location. Had to go out of my way & also pay someone else to follow me to give me a ride back. I went inside to express my concerns & the guys working were extremely unhelpful & disrespectful.

 7 years ago (09-11-2017)

Great employees, quick service! Ive done business here for years with no problems ever. Also their trailer hitches are reasonably priced, and installed in a timely matter.

 8 years ago (23-05-2017)

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