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Reviews, get directions and contact details for U-Haul of San Rafael

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Moving Made Easier.

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U-Haul is the choice for truck, trailer, cargo van rentals and U-Box containers; most offer self-storage, boxes, moving supplies, hitch installations & sales, propane & online reservations.

Address: 1205 Francisco Blvd E, San Rafael, CA 94901, USA
Phone: (415) 457-8400
moc.luahu@lridbbf260917
State: California
Zip Code: 94901


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Reviews
I've never seen a more disorganized u-haul location. Add in an aggressive, rude employee who seemed to determined to get fired. Customer service was not in his vocabulary. I dont spend my money at a business that yells angrily at me. It's possible his dog ran away or something and he was having a really bad day, but I doubt it. Plenty of uhaul locations. DO NOT rent one here!
8 years ago (09-07-2017)
Truck was fine but don't expect any help with customer service. It took them a year and a half to deal with a bridge toll and they racked up additional fines because of their inability to pay and then passed it along to the customer.
8 years ago (05-06-2017)
Lies that's all you hear there. Worst place I ever had the misfortune of dealing with! Bye
8 years ago (28-06-2017)
Always very busy there so the earlier the better. There are always day laborers on both sides of the parking lot.
9 years ago (21-02-2017)
Warning to anyone considering the U-Box service at this location: all my valuables were stolen from a U-Box stored here despite assurances from staff that they would be safe. Unfortunately, after a year of attempts to find some sort of resolution or even just an explanation, I am left empty handed. The staff is very friendly and the rentals are great, but I would be very careful about using the storage services.
9 years ago (26-08-2016)
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