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Reviews, get directions and contact details for U-Pack

Address: 1601 N Batavia St, Orange, CA 92867, USA
Phone: (844) 611-4582
State: California
Zip Code: 92867


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Reviews
Highly recommend! Would use them again. Reliable, efficient and stated what they could do and did it!
8 years ago (30-05-2017)
We read through a lot of reviews for a lot of moving services before settling on U-Pack. We moved from campus housing in CA to a condo in NM. We used 2 cubes for our 2 bedroom apartment and it was sufficient space. NB: we didn't move a couch or any large appliances. In general, U-Pack service was great for us. We had originally requested a drop-off date for the 2 cubes within a week of our order but they weren't available so they recommended that we call the terminal/local service center after placing the order to see if they could accommodate us. In the end, we were able to get the cubes one day earlier than the order initially stated. They were pretty good about communicating delays in the drop-off with us----it was a very rainy day and the truck's headlights weren't working so he came 2 hours later than our window, which we were fine with because a) they'd let us know of that and b) safety is important. Their pick-up happened on the day we requested and they delivered the cubes to NM before we got there and held them at that terminal till we were ready for them to be delivered to our parking lot. Courteous drivers on both ends, courteous dispatch and communications people at both terminals. We emerged with only the lid of a plastic crate broken. Probably slightly poor packing skills on our side but we did watch that cube kind of get slammed to the asphalt upon delivery in NM so who knows? That was the worst of it though, so all in all, I'd say it went well. We spent some money and a lot of time on tying things down so they wouldn't shift too much. Did a great job with one cube but not so well with the other. I'd recommend packing some tiny boxes so you can fill in the gaps at the top or side of the cube and reduce shifting. Invest in some paracord rope. All in all, price was good (way better than PODS), delivery and transit were great, and people were polite and helpful. If you can manage packing and unpacking the cubes on your own, U-Pack would be a good choice.
8 years ago (26-01-2017)
U-Pack made my movie very easy! I moved from California to Utah. The cost was very similar to getting a moving truck. Because I could drive my regular vehicle, I made the trip in one day versus having to spend a night at a hotel halfway. This is the way to go when moving across states!
8 years ago (21-03-2017)
Their prices are way below the other transportation companies. All the details necessary were explained and emailed to me. They were on time to drop off the trailer and P/U the trailer. My load arrived the way we had packed it.
8 years ago (17-04-2017)
Super accommodating. Great service.
8 years ago (08-05-2017)
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