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U.S. Bank ATM - Helena

  1. Montana
  2. Helena Valley Southeast Bank
  3. Montana Atm

Reviews, get directions and contact details for U.S. Bank ATM - Helena

"At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us and enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals – large or small – our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender."
Address: 302 N Last Chance Gulch, Helena, MT 59601, USA
Phone: (800) 872-2657
State: Montana
City: Helena
Zip Code: 59601


Opening Hours

Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

Update Info
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Reviews
This is the most unfriendly branch in all my banking years!! My wife walked to the bank at lunch to deposit cash and found they closed the branch5/11/22, so went to the one they said is open and had to walk through the drive through no lobby open. I will be closing all my accounts and going to another bank.
They have been temporarily closed since May, but Google says they updated their hours to show open a week ago. Their Jackson location they refer you to is just a drive thru and don't offer services inside. Not sure how I'm going to get something notorized.
Went to DEPOSIT two checks to a nonprofit account. The staff could not have been less friendly to me or to the young couple that tried to open an account right in front of me saying "to open an account you need an appointment." For me they were unwilling to look up the nonprofit's account number. They then quiz me if I'm a signer on the account. I said "I don't know....does that matter." She says snidely "we shall see." I said, "No, I don't think we will. We're moving to another bank." Why does this bank even exist in Helena? What a dump.
I've been a customer at US bank for over ten years and always loved banking with them. Considering switching banks as I recently moved to Helena and this location is rarely open and almost never answers the phone. I get that COVID-19 has greatly impacted normal business activities but it seems to have all but shut this branch down. Frustrating that I can not contact representatives here and when put through the national call center the information often does not correlate with the real conditions or services at this location. The only thing keeping my business here is the excellent online banking and national service. Time will tell if that is enough to compensate for the lack of service in Helena.
US banks service is the worst. they don't even open the main lobby and the drive thru has only one lane which took us at least a half hour to get thru. That poor lady probably hears a ton of complaints every day. Cars are backed up onto the street and are about 10 deep. You would think they would at least have one more person there so that lady could at least use the restroom!!! the worst service!
Coming into this branch is similar to meeting friends for coffee. Everyone is friendly and welcoming. Jeremy, as the manager, is friendly and does everything he can to make sure the experience is as fast as can be. During longer wait times he interacts with those waiting, to add to the atmosphere. Michelle, equally, interacts with those in line when she is not busy with personal banking. The tellers remember your name as often as they can, and always greet with a smile. It has been a pleasure banking with Dustin, Savanna, Christine and Linda.
We love the staff at US Bank Helena!! It has been the only bank for our family and ranch business since it opened. Jeremy Thompson, the bank manager, has handled our truck loan and our retirement funds.... we greatly appreciate the time and attention he has given us. Michelle, Savannah and the other tellers are pleasant and professional always. Thanks for being there for us!
Can never get anyone to answer the phone when I call. I leave a message and never get a call back. If I happen to get a person, they are very short and snippy with me...very unfriendly. To them, the customer is always wrong or at fault. If I call on behalf of my business, then all they do is tell me how horrible our business practices are...again making it all my fault. US Bank staff need to take customer service training courses!! Without the customer, they wouldn't have a job!
Very rude. The one teller they have working states disdainfully as you enter and doesnt make ant effort to greet customers. I was greeted by a banker who was clearly in a terrible mood. I would rather do business with a sick cow than enter this branch and deal with the attitudes I encountered here. Taking all my further banking and business needs elsewhere.
Yes! I was in your branch today. Michelle told me there wasn't anything she could do about the overdraft did I had on my account today because the bank wasn't responsible now I found that to be misleading because I know for a fact that the bank is not supposed to charge me an overdraft fee if it isn't over $5 wasn't going to sit in the office and argue with her Miss Michelle I know she was wrong so I came home and called the 800 number they told me the bank was the one that made the mistake and they corrected the mistake that Michelle wasn't willing to do she said I was the one at fault I don't think Michelle's got enough common sense to pour piss out of a boot and I'm very dissatisfied with you
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