Ulta Beauty

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As the largest national beauty retailer, Ulta Beauty is All Things Beauty, All In One Place. With 20,000 loved products and in-store beauty services (hair, skin, brows), it's a must-go among makeup stores.

Address: 19000 Limestone Commercial Dr Suite 140, Pflugerville, TX 78660, USA

Phone: (512) 989-9921

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State: Texas

Zip Code: 78660

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Reviews

I’m sad to give the rating, but I did an experiment with this store. I walked in yesterday with a face full of makeup and I really wanted help getting a color match and recommendation with a new makeup (I have no idea what I’m doing with makeup and I was going to spend a decent amount). After wandering around and picking up multiple packages and reading them for about 20 minutes, still not one employee asked if I needed help and everyone seemed busy so I wasn’t going to be rude and interrupt. After about 30 minutes a gentleman did ask if I was doing okay but really only gave me enough time to say ‘Yah’ before talking to someone else. I left, empty handed and a bit irritated. Went back about 45 minutes later because I really wanted new makeup! This time I was actually paying attention solely to the employees and, again, about 20 minutes just standing in front of the urban decay brand just looking around, not touching a product making it quite obvious I was looking for help I was repeatedly ignored and other people walked in and were being helped. I, again, left thinking, maybe they judged my makeup when they looked at me OR they were extremely busy in their minds on the late Sunday afternoon. I returned today, Monday, in the middle of this day this time not an ounce of makeup on my face. No greeting at the door and no help after AGAIN standing in front of urban decay CLEARLY needing help. I saw only one girl helping someone else so I waited for her to be done, she even said ‘excuse me’ to be to grab an urban decay to help the person she was with and as soon as she was done she walked up to someone else instead of me who she had seen just standing there looking at the same area did makeup for minutes. They need better customer service, a ferreted at the door or something! Moral of the story is that I’ll be going out of my way to go to somewhere else because of the poor service.

 7 years ago (21-11-2017)

Love Ulta! My hair always looks fabulous because of Ashley in the Salon. She is knowledgeable and so easy to talk to.  Go check her out!!

 7 years ago (19-12-2017)

I have a really short pixie cut and I called Ulta Stone Hill asking about which cut I could do at their salon. On their website it says that a bang and neck trim is $13 and I asked if that one would work for me and the stylist on the phone said it would. I went in and got the haircut that took about 20 minutes. My stylist told me that she'd give me 20% off since she didn't blow dry my hair. When I was checking out I found out that my total was $47. That's with the 20% off included. This was after my stylist and the other stylists compared me to Brittany Spears and G I Joe for having short hair. Really weird. Every time I've came here they've cut my hair unevenly or crooked. I thought it would be fine this time since I just have really short hair but my sideburns still ended up obviously uneven.

Also that's more than my haircuts where when I came here when I had long hair. ????

 7 years ago (21-09-2017)

Very attentive staff, friendly atmosphere,  hair salon does a marvellous job on my hair, won t go anywhere else for my hair needs

 7 years ago (15-12-2017)

This Ulta is subpar.  Went in today to pick up a few things and the shelves were so picked over and they were out of everything I wanted.  I get it being shopped for Christmas but this is ridiculous. And they rearranged the store, and it's worse.  It doesn't make sense how it's arranged.  I'll be going to a different Ulta.

 7 years ago (29-12-2017)

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