Ulta Beauty

Reviews, get directions and contact details for Ulta Beauty

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As the largest national beauty retailer, Ulta Beauty is All Things Beauty, All In One Place. With 20,000 loved products and in-store beauty services (hair, skin, brows), it's a must-go among makeup stores.

Address: 5711-A Harvey St, Norton Shores, MI 49444, USA

Phone: (231) 798-2371

Website

State: Michigan

Zip Code: 49444

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews

Employees talked to each other while I waited.  I left.

 7 years ago (05-11-2017)

Excellent customer service. Staff is extremely friendly and helpful. Willing to let you try out almost any product and provide samples when able. They have tons of different make up brands available and multiple services are offered there. They have a hair salon, brow bar, and the do facials. Great store.

 8 years ago (26-11-2016)

I have gone to Ulta in Muskegon for 5 years...have never had a bad outcome until 8/6/2016...my stylist was Mary...we did a consultation and decided on highlights and lowlights and the COLOR I wanted....as she was slapping the color on (like she was painting a barn)she blurted out "oh I changed the color...just trust me"....then she pointed to the color she changed it to....it was a photo of a bright YELLOW hair color....I said"OMG I HOPE NOT"....well 1 1/2 hours later....she is putting me under the dryer and SLAPPING more BLEACH on my already wrapped foils.....the low lights she chose were bright YELLOW....I chose a pale muted blond....$121.00 is what she charged me for her mistake....the foil job was the worst I have EVER seen....I wrap better than that and I have not had training.....Mary has a problem with NOT listening to the customer...she really should NOT be a stylist...during the wrapping she was barking at the employees with such disrespect....Ulta use to be the place I went to ...but everyone that used to be there is no longer there...including my favorite stylist ....so sad that this store has gone down in customer service.There is so much more I need to say about this appointment....and Mary....all in the area of poor customer service and rudeness ......

 9 years ago (08-08-2016)

Nice,  warm and friendly staff 

 8 years ago (20-07-2017)

I have gotten my hair cut and colored here for 4 years.  I have never had a bad experience!

 9 years ago (06-02-2016)

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Reviews, get directions and contact details for Ulta Beauty

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