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Ulta Beauty

  1. California

Reviews, get directions and contact details for Ulta Beauty

Ulta Beauty

Story

As the largest national beauty retailer, Ulta Beauty is All Things Beauty, All In One Place. With 20,000 loved products and in-store beauty services (hair, skin, brows), it's a must-go among makeup stores.

Address: 2381 Iron Point Rd, Folsom, CA 95630, USA
Phone: (916) 984-7582
State: California
Zip Code: 95630


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info
Reviews
Isabelle is amazing! So sweet and helpful, and really knows her stuff about makeup and skincare. I came in lost and needing a new foundation and she took the time to help me find the perfect one. Thank you Isabelle!
9 years ago (06-09-2017)
Customer service was offensive when the first person who approached us gave my girlfriend (probably because she looks young) and I a very suspicious and annoyed look. Then next thing I hear is the same store employee asking Lost Prevention to focus on a camera over the intercom. I understand store employees need to prevent shop lifting but please don't make it so obvious and offensive when you suspect one of your customers. I do very well for myself and don't appreciate people stereotyping others. After telling the lady at checkout of our experience again I got a brushed off type of attitude and she said she would look into it but yet didn't ask me any further questions like who the initial employee was (who was actually standing right next to her).
9 years ago (07-11-2017)
Extremely bad service. My appointment was at 6 for haircut, but I was running a little late. It was 6:10 and I was on my way to ULTA & I get a call from someone from ULTA saying that since you can't reach within 15 mins of your appt, We might not be able to do a blow dry or styling! I told her that I am on my way & should be there in next 5-7 mins, but she kept on insisting the same thing saying that its ULTA policy! She didn't even wait for 6:15 to call me. I have been going to ULTA since last 5 years and told her so, even then no change in her response. PATHETIC! Almost every time when I reach "ON TIME", I have been asked to wait for 20-30 mins, and now if I am running late by just few mins, they are bringing up policy! RIDICULOUS. Congratulations Ulta, you just lost one of your longtime customer who has spent atleast 60-100$ on every visit.
9 years ago (31-08-2017)
Terrible customer service!!! Employees walked right pass me without acknowledging my presence. I needed help looking for a certain foundation I wasn't seeing. I stood there trying to get their attention and they would walk pass me, look at me and just keep going. It wasn't super busy and even if it was a simple acknowledgement and an 'I will be with you as soon as I can' would have gone a long way. So, after standing there for 10 minutes I walked up to the cashier (the one with pink hair). I asked her if I could get someone to help me in the Clinique area. She said she would send someone over. I stood there trying to grab one of the employees attention for 20 more mins and then said forget it. I went back up to the cashier and told her I still hadn't been helped and that I was leaving at which point she gave me a dirty look and giggled. I had planned on spending close to $100 but I guess they didn't want my business. I had to drive to the Sunrise Mall to get my Clinique items from Macy's. This was a huge inconvenience and messed up my plans for the day. I was on a tight schedule as I needed to get items and head to my brothers wedding venue. I am very disappointed in my experience at the Folsom Ulta today.
9 years ago (18-08-2017)
Very addictive for those of us who like makeup, skin care, and various supplies. The sales staff is awesome, especially Shantal, who is sweet, accommodating and quite a salesperson. She has assisted me the few times I've been there and truly tries to please! Some items are a bit pricey but they're top-quality and last a long time.
10 years ago (03-10-2016)
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