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Reviews, get directions and contact details for Ulta Beauty

Ulta Beauty

Story

As the largest national beauty retailer, Ulta Beauty is All Things Beauty, All In One Place. With 20,000 loved products and in-store beauty services (hair, skin, brows), it's a must-go among makeup stores.

Address: 301 Marketplace Mile #120, Plainfield, IN 46168, USA
Phone: (317) 837-9652
State: Indiana
Zip Code: 46168


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
Rude! One cash register open while 5 other employees just stood in the way. Usually not every single employee is so rude but they definitely exceeded my expectations on that. Won't go back to that one again.
8 years ago (27-01-2018)
Love Ulta! Have never had a bad experience here. Occasionally there will be a few very young cashiers whom are friendly enough, but could use a bit more training on their customer service skills.
9 years ago (12-02-2017)
I made an appointment to get a cut and bring up my balayage for 4:15. Get up there they tell me it's going to be $230 because she was an "elite stylist" so I'm like okay is there someone else to do it because I didn't want to pay that much. There was another lady you could do it at 6:30 for around $160. So okay cool tell them I'll do that and I'll come back since it's in Plainfield I'll just shop around and get something to eat. Come back at 6:30 and they acted confused because they thought "I'll come back later" meant a different day after we talking about it could be done at 6:30 today? So then they were "slammed" and couldn't get it done and they didn't have time for it. So for one she could have given me a quote over the phone since she knew the "elite" stylists would be doing it and it would be expensive. For two I waited around Plainfield all day for NOTHING. Just got a "oh sorry". I've been getting my hair done here for a couple years now and unfortunately will never be back. Extremely unprofessional and rude for those elite prices.... lol
8 years ago (24-05-2017)
The product selection is great as are the prices, but the customer service is terrible everytime I go in there. The ladies working the check outs seem like they are miserable and don't want to be there which reflects on the way they talk to their customers.
9 years ago (15-01-2017)
I was in the Salon yesterday, didn't make an appointment but 10 minutes before I got there. My stylist's husband was home from being based in Texas in the military and she decided to stay so she could take care of me. I do have very thick hair so an all over highlight was a process. She was so welcoming, we talked the entire time and I am so in love with my hair. I have never been so satisfied with a highlight and it's exactly what I wanted. Her name is Jana McKinney and I would highly recommend getting service done by her! I will definitely be back to see her.
10 years ago (06-07-2015)
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