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Reviews, get directions and contact details for Ulta Beauty

Story

As the largest national beauty retailer, Ulta Beauty is All Things Beauty, All In One Place. With 20,000 loved products and in-store beauty services (hair, skin, brows), it's a must-go among makeup stores.

Address: 840 Inspiration Dr, Wilmington, NC 28405, USA
Phone: (910) 509-2122
State: North Carolina
Zip Code: 28405


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM


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Reviews
Worst customer service ever!!! Especially the managers! No one offered help and when I approached one of the managers to ask if she could help me, her response was "no sorry" and walked away. She does not need to be a manger if she treats customers like that. Very disappointed, I love ulta but will never ever shop at this location again.
7 years ago (01-02-2018)
3.15-As one gentleman stated "Customer service isn't good," but for his information & for others it isn't this location ONLY. Every location I have visited in NC (8 or more) all have suck up employees working the floor, at the counters where they do make up for customers they treat customers like 2nd class citizens. Their MANAGERS are even worse, never speak, acknowledge you're in the store or see if you need assistance. God forbid if you ask them if they are hiring "not sure, check with website, we don't hire often, and we only hire part-time," are their normal responses. Love ULTA > their customer service is DEPLORABLE!!!!! :-{
7 years ago (08-01-2018)
Very helpful staff and friendly employees. The best facial and skin treatments, relaxing, restorative and knowledgeable skin therapists.
8 years ago (09-12-2017)
At the salon, I didn’t get the color I asked for. When mentioned, she said it’ll get lighter eventually.. for the price I paid, my hair looks the same as it did when I went in.
7 years ago (30-12-2017)
Terrible customer service. The employees don't speak unless they're trying to sell you a credit card.
7 years ago (17-01-2018)
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