Ulta Beauty

Reviews, get directions and contact details for Ulta Beauty

Story

As the largest national beauty retailer, Ulta Beauty is All Things Beauty, All In One Place. With 20,000 loved products and in-store beauty services (hair, skin, brows), it's a must-go among makeup stores.

Address: 401 Kenilworth Dr #520, Petaluma, CA 94952, USA

Phone: (707) 763-3074

Website

State: California

City: Petaluma

Zip Code: 94952

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

The worst ulta I have ever been to. I went up the Lancôme area and there were two girls working, didn’t once ask me what I needed help with. Finally I asked if they had a color, the girl looked up from her cell phone and said “no” without looking and then proceeded to text. I went around Ulta and every single employee was on their phone, out in the open not helping anyone. One employee who transferred from Napa was SUPER helpful and amazing. Five stars to her but the rest were piss poor. I never leave reviews & I never “snitch” but honestly I will never come back here again. At least get your employees off their phones....

 8 years ago (25-04-2018)

I waited for over an hour and a half for an eyebrow waxing at benefit. About ten minutes before anybody spoke to me I heard them say they had another appointment and wouldn't be able to get to me. Then after ignoring me for those ten minutes someone finally said, we won't be able to take you for another hour at least. The service is shit and I won't be coming back. The Santa Rosa ones are way better.

 8 years ago (11-03-2018)

I called to make an appointment at the salon and I was not expecting the rudeness I was treated with. The worst posible costumer service ever, this girl named “Lexxi” was very rude to me saying I can not make an appointment they are only accepting walks in but I have done walks in the past they say I need to schedule a appointment, they don’t even know what to say. I’m a Platinum member at ULTA but I’m gonna take my pennies somewhere else from now on. What a disappointment.

 9 years ago (18-12-2017)

Great staff! Sochi at the brow bar is amazing!! I highly recommend booking with her!

 9 years ago (27-09-2017)

I had booked a hair appointment for today at the Petaluma, CA Ulta Salon for 7pm. I just got a call from the stylist Lexxi that "there was no way She would see me today. They have been turning people away and will be closing at 8:30".  The store closes at 9pm but not only that I was unable to book another appointment any where else because she waited so long to cancel me.  Lexi was quite rude however  offered me an appointment in a week. I will not be returning to the Petaluma Salon or maybe that ULTA altogether. I'm a Platinum member and spend A TON of money at ULTA. This kind of "customer service" is unacceptable.

 9 years ago (30-09-2017)

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Reviews, get directions and contact details for Ulta Beauty

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