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Ulta Beauty

  1. Florida
  2. Ives Estates Beauty Salon

Reviews, get directions and contact details for Ulta Beauty

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As the largest national beauty retailer, Ulta Beauty is All Things Beauty, All In One Place. With 20,000 loved products and in-store beauty services (hair, skin, brows), it's a must-go among makeup stores.

Address: 21065 Biscayne Blvd, Aventura, FL 33180, USA
Phone: (305) 466-1478
State: Florida
Zip Code: 33180


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Reviews
Took my sister to Ulta Aventura for our first time to get her Back-To-School hair cut. Stylist: Jessica She was satisfied with her cut and style. And some staff were friendly. Some others need to learn better customer service. If it weren't for that, I'd give it the 5 Stars.
8 years ago (11-08-2017)
This is really great Ulta when it comes to selection. Customer service is also great most of the time. I have had various associates go above and beyond for me and others that were blah. Its expected in retail I guess.
8 years ago (23-07-2017)
Had a terrible experience here. First off no one said anything to me when I walked in, but I noticed them greet other customers. I work for an award winning company for their customer service. Every customer deserves the same treatment. So there's no reason I should not have been greeted. Then the general Manager, Dawn or Andrea is her name, was at the register and ignored me even with all my stuff on the counter. She proceeded to count money and talk to one of her team members. No "just a moment" just nothing like I wasn't even there. When she finally got around to helping me there was no customer service, it was a transaction that I was inconveniencing her with. Mind you this the General Manager! You know the one who sets the example? Anyways I asked about samples and she gave me this condescending look and said that's only with a qualified purchase. I get all kind of samples from sephora for the same amount of money I was spending. I will NEVER shop with Ulta again. Maybe they should take notes from Sephora, create a better experience and give people samples, it's that added little treat that makes shopping with you rewarding and enhances the beauty experience. I'll gladly give my money for luxury beauty products to Sephora. Ulta: Girl Bye!!!
8 years ago (30-09-2017)
I don't like this store location . I have been there twice and have had a bad experience both times. I had to write corporate about their treatment. Customer service sucks. I prefer the one in Pembroke Pines. It's sad, because the Aventura one is right down the street from me. But the staff at the Pembroke Pines location are much friendlier.
8 years ago (19-08-2017)
Looking over the reviews I see I'm not the only one who was disappointed with the service here.
8 years ago (30-09-2017)
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